Client Account Assistant

Posted:
9/22/2025, 7:18:02 AM

Location(s):
Louisville, Kentucky, United States ⋅ Kentucky, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Hybrid

The Client Account Assistant (CAA) supports and collaborates with Client Account Specialists and Attorney Assistants to handle time narrative edits, while ensuring a high level of client service and satisfaction are maintained. This individual will guarantee timely and accurate support in all areas of the position.

RESPONSIBILITIES

  • Assist with the editing and proofing of proformas

  • All members of the firm participate in our Responsible Business program

  • Other duties as assigned by Client Account Team Lead and/or Manager

QUALIFICATIONS

REQUIRED SKILLS

  • Excellent proofreading and writing skills

  • Ability to prepare accurate and detailed work product

  • Excellent written and verbal communication skills

  • Ability to communicate effectively with managers and peers

  • Strong organizational skills while managing large amounts of data and an ability to prioritize and complete simultaneous projects with minimal supervision

  • Experience working independently, within cross-functional teams, in a collaborative, professional environment

  • Ability to meet deadlines and work well under pressure

  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)

  • Basic math skills to perform billing and reporting tasks

  • Exercises good judgment and decision making

  • Talent for delivering client service through teamwork

  • Reliability, dependability, and strong motivation to respond to requests quickly

EDUCATION, CERTIFICATIONS AND/OR EXPERIENCE

  • Bachelor’s degree in accounting, finance, or a business discipline preferred

  • Hands-on experience performing accounting tasks preferred

  • Law firm or professional services background preferred

HOURS

Core hours are Monday through Friday, 9:30 a.m. to 6:30 p.m. or 10 a.m. to 7:00 p.m., including one hour for lunch with flexibility for additional hours and travel. With respect to agile working and hybrid schedules, our goal is to embed flexibility across our business by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further. 

This job description sets forth the responsibilities of this position and may be changed from time to time as shall be determined.

Hogan Lovells is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected Veteran status, or other factors protected by law.

Hogan Lovells complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Benefits Department at [email protected].