The Role 

As the Accounts Receivable Specialist at GTI, you will be responsible for supporting accounting operations and partnering with our Sales Operations team. 

Responsibilities 

• Receives and logs customer payments (checks, cash, or electronic payments) 
• Communicates effectively with all employees and keeps the Market Accounting team informed on all customer payment activity 
• Investigates and resolves problems associated with processing of checks and customer payments in a timely and professional manner 
• Researches and resolves unapplied cash, aged receivables, and open credits 
• Administers credit memo process 
• Handles customer correspondence via phone or email related to questions on customer payments 
• Collaborates with customers, including multi-state operators, to routinely reconcile records and resolve discrepancies 
• Assists Sales Admin team with sending customer statements or pushing reporting out to the sales team 
• Record such items as checks received, cash received, or electronic payments with the correct codes conforming to standard procedures and accurately enters items into the Accounts Receivable System 
• Prepares bad debt reserve analysis including making recommendations on specific customer reserves 
• Files, maintains, and distributes accounting documents, records, and reports 
• Supports the accounting personnel in numerous functions of the accounting close 
• Performs other duties as required to support Accounting Department

Qualifications  

• Experience with manufacturing or CPG accounts receivable, credit memos, deductions, etc., required 
• Experience using MS Office required 
• Strong organizational skills with high attention to detail 
• Excellent written and verbal communication skills 
• Ability to meet deadlines 
• Ability to multi-task 
• Self-directed ability to follow up on pending issues 
• Operates with a high level of professionalism and integrity, including dealing with confidential information

Additional Requirements 

• Must pass any and all required background checks  
• Must be and remain compliant with all legal or company regulations for working in the industry  
• Must possess valid driver’s license 
• Must be a minimum of 21 years of age 
• Must be approved by state badging agency to work in cannabis industry