The opportunity

Are you ready to build a career where customer success, collaboration, and operational excellence come together? Hitachi Energy is seeking an Order Management Specialist to join our team in Hunker, Pennsylvania. In this role, you will be at the center of the customer experience, ensuring orders are managed efficiently from contract review through successful delivery and closeout.

As a trusted partner to customers and internal teams, you will coordinate critical information, monitor order performance, manage risks, and help drive successful project execution. You'll have the opportunity to work across multiple functions, solve complex challenges, and contribute to a culture focused on continuous improvement and exceptional service. If you are organized, customer-focused, and energized by working in a fast-paced environment, this is an exciting opportunity to make a meaningful impact while growing your career with a global leader in sustainable energy solutions.

Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

How you'll make an impact

• Review customer specifications and contracts to ensure compliance with agreed terms and requirements.
• Coordinate communication between customers and internal teams to support successful order execution.
• Monitor order progress, schedules, and performance to ensure customer commitments are met.
• Represent the organization in customer interactions and meetings, delivering a high standard of service.
• Apply company best practices and policies throughout the order lifecycle.
• Identify, assess, and manage order-related risks while pursuing opportunities for improvement.
• Capture and share lessons learned to support continuous improvement initiatives.
• Oversee financial aspects of orders, including payment follow-up and resolution of collection issues.

Your background

• Bachelor’s degree with 2-3 years of experience in order management, project management, commercial operations, or a related field; or an Associate’s degree with 5 years of relevant experience.
• Industrial or technical industry experience preferred.
• Strong organizational skills with the ability to manage multiple priorities in a deadline-driven environment.
• Excellent interpersonal, communication, and collaboration skills.
• Proficiency in Microsoft Office applications; SAP experience is an advantage.
• Authorization to work in the United States and strong English communication skills.

More about us

• At Hitachi Energy, we are advancing the world’s energy system through innovation and sustainable solutions.
• We invest in our people through ongoing learning, career development opportunities, and global collaboration.
• Our inclusive culture encourages fresh ideas, teamwork, and professional growth at every stage of your career.

What We Offer

• Comprehensive Health Coverage – Medical, dental, vision, and prescription plans
• Retirement Savings – 401(k) with company match and additional contributions
• Paid Time Off – Flexible PTO, paid holidays
• Professional Growth – Tuition reimbursement and continuous learning programs
• Family Support – Parental leave, adoption assistance, and fertility benefits