In This Role

• Oversee daily picking, packaging, staging, and shipping operations to fulfill all scheduled orders accurately and on time
• Communicate workload goals, staffing plans, and order priorities to maintain an efficient workflow
• Coordinate outbound shipments with the Department Manager, ensuring deadlines are met with accurate labeling, documentation, and routing
• Collaborate with Warehouse, Inventory Control, and Production teams to align finished goods availability, staging accuracy, and shipping readiness
• Lead, coach, and support team members, including forklift and cherry picker operators, while maintaining strong performance, attendance, and safety standards
• Train and onboard employees on packaging procedures, order picking, equipment operation, and system workflows within WMS, ERP, and QuickBase
• Identify opportunities to streamline processes and enhance efficiency
• Ensure all material-handling equipment is maintained, operated safely, and serviced as scheduled
• Maintain a clean, organized, and safe warehouse environment
• Lead daily team huddles and join weekly leadership meetings to review metrics, discuss challenges, and recommend process improvements
• Other duties as assigned, in accordance with training and qualifications
• Uphold the Core Values and be a valuable member of the Four Hands Team
  • Be open and honest
  • Reach for excellence
  • Act with responsibility
  • Value the whole person
  • Enjoy the journey

The Ideal Person

• 2+ years of experience in a leadership or team lead role
• 3+ years of experience in shipping, packaging, or warehouse operations
• Strong understanding of outbound logistics, packaging standards, and shipping documentation
• Proficient in warehouse management and ERP systems (WMS, QuickBase, or similar)
• Self-motivated leader who can set priorities, delegate tasks, and manage shifting workloads effectively
• Physically able to lift up to 50 lbs independently and maneuver heavier items with assistance