The Senior Manager, Fraud Analytics & Operations will lead and manage fraud analytics, and risk mitigation across the enterprise. This person will serve as a subject matter expert in the recommendation, development, implementation and monitoring of risk prevention and data programs.

Senior Manager, Fraud Analytics & Operations:

• Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
• Manages and leads the divisional strategy for fraud analytics, reporting and planning, including governance frameworks, data structures, and deliverables. Leverages deep analytics and statistics knowledge to determine risk, and develop business plans for success.
• Collects, analyzes, and communicates statistics related to daily fraud mitigation business operations to stakeholders.
• Oversees the offer, products and reviews the validation of scalable analyses. Ensures products meet stakeholders' needs for information and insights. Develops a technology strategy and manages vendor relationships supporting the delivery of analytical capabilities.
• Ensures alignment between department deliverables and business strategies. Leads business planning activities and develops budgets to determine feasibility and resource needs.
• Engages with strategic business and stakeholder relationships to understand and probe business processes in order to develop risk mitigation processes. Brings structure to requests and translates requirements into an analytic approach. Makes recommendations to key business partners or senior management as needed.
• Continually develops understanding of industry trends and provides updates to the team to build business acumen. Champions change management efforts and advocates to ensure implementation of governance practices.
• Participates in special projects and performs other duties as assigned.

What it takes:

• Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
• Minimum of eight years related work experience, with at least four years of model governance experience.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.