Support Specialist, Non Technical

Posted:
1/14/2026, 11:56:52 PM

Location(s):
Mexico City, Mexico

Experience Level(s):
Junior

Field(s):
Customer Success & Support

Workplace Type:
Hybrid

The Support Specialist helps Restaurant365 customers resolve questions and issues across the R365 platform.  You’ll support customers through tickets, live chat, and phone calls, guiding them through workflows, resolving common issues, and escalating complex cases when needed. This role is ideal for someone who is detail-oriented, customer-focused, and thrives in a fast-paced, high-volume support environment.  
 

Restaurant365

Website: http://restaurant365.com/

Headquarter Location: Irvine, California, United States

Employee Count: 251-500

Year Founded: 2011

IPO Status: Private

Last Funding Type: Private Equity

Industries: Accounting ⋅ Productivity Tools ⋅ Restaurants ⋅ SaaS ⋅ Software

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