Career Category

Information Systems

Job Description

Role Description:

As a member of the Travel an Expense(T&E) Product team, this role is responsible for the design, integration, and management of complex systems that encompass both hardware and software components into the organization’s network infrastructure. This individual will be responsible for all activities related to handling and supporting the Business and Concur platform including system administration, as well as incorporating new technologies under the challenge of a sophisticated and constantly evolving technology landscape. This role involves ensuring that all parts of a system work together seamlessly to meet the organization’s requirements.

Roles & Responsibilities:

• Collaborate with business partners and other software engineers to develop and deploy the latest, advanced technologies in support of product optimization

• Work closely with the delivery and platform teams to ensure that the applications are aligned with standard city planning approved architectural and development guidelines

• Support selected efforts to design, build, and develop rapid Proof-of-Concept (POC) automated solutions and services. Quickly and iteratively prove or disprove the concepts being considered

• Develop and design systems architecture, ensuring that it meets both current and future needs of the organization

• Integrate hardware and software components into a cohesive system that meets functional and performance requirements

• Perform system testing and validation to ensure all components function correctly and efficiently

• Optimize system performance and troubleshoot any issues that arise during system operation

• Create and maintain comprehensive documentation of systems design, configurations, and procedures

• Work closely with other engineers, IT staff, and project managers to ensure successful implementation of systems

• Design and implement network solutions that meet the organization’s requirements for connectivity, performance, and security

Basic Qualifications and Experience:

• Master’s degree with 3- 5 years of experience in Computer Science, IT or related field R

• Bachelor’s degree with 6 - 8 years of experience in Computer Science, IT or related field R

• Diploma with 10-12 years of experience in Computer Science, IT or related field

Functional Skills:

· Knowledge of network security protocols and tools (e.g., IPSEC, SSL, IDS/IPS, firewalls)

· Experience in cloud platforms such as AWS, Azure, or Google Cloud

· Experience with translating business requirements to technical requirements and recommend solutions for automation

Good-to-Have Skills:

· Strong understanding of cloud security and compliance

· Experience with DevOps tools and practices

· Strong knowledge of networking protocols, security measures, and troubleshooting tools

· Strong understanding of systems engineering processes and methodologies

· Experience with systems integration and validation

Soft Skills:

· Excellent analytical and troubleshooting skills

· Strong verbal and written communication skills

· Ability to work effectively with global, virtual teams

· High degree of initiative and self-motivation

· Ability to manage multiple priorities successfully

· Team-oriented, with a focus on achieving team goals

· Strong presentation and public speaking skills

Shift Information:

This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.

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