Operations Supervisor, Third Party Risk

Posted:
10/2/2024, 5:00:00 PM

Location(s):
New York, New York, United States ⋅ Texas, United States ⋅ New York, United States ⋅ Florida, United States ⋅ California, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Operations & Logistics

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network.  Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 26 million monthly unique visitors.  Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally.  Front Line is the world’s top artist management company, representing over 250 artists.  These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.

WHO ARE YOU?

Passionate and motivated.  Driven, with an entrepreneurial spirit.  Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE ROLE:

The Third Party Risk Operations Supervisor will report to the Operations Manager, Third Party Risk and assist with providing ongoing management, administration, and training for Live Nation’s Third Party Risk Management (TPRM) program.  Additional duties may involve assisting with other Compliance and Information Security related initiatives. The Third Party Risk Management team works closely with key stakeholders across multiple functional and business groups across the Live Nation Entertainment enterprise.

WHAT THIS ROLE WILL DO:

  • Provide day-to-day oversight and administration for Live Nation’s Third Party Risk Management (TPRM) program. This includes:

    • Field questions from internal business owners, stakeholders and external suppliers

    • Assist with facilitation and follow up to external third parties to ensure the business stays compliant

    • Work closely with risk analysts on their daily duties surrounding third party risk assessments, escalating issues that arise to the Operations Manager

    • Work closely on the M&A and Joint Venture due diligence process and handle escalations to the Sr. Operations Manager, GRC

    • Work with internal business owners, stakeholders, and external suppliers to ensure documentation is up-to-date throughout the third party lifecycle

    • Utilize dashboards and reports to ensure TPRM SLAs are met

    • Fulfill account creation, password resets, and general tool troubleshooting requests for external suppliers

  • Assist with maintaining TPRM and Compliance related training programs to help educate employees with regard to Policies & Procedures

  • Assist with pulling and maintaining metrics, dashboards, and reports for TPRM and Compliance, ESG, and Information Security related program activities

  • Participate in due diligence reviews related to mergers, acquisitions, joint ventures, supply chain partners, other counterparties, and new internal projects and/or changes to existing processes

  • Assist with Compliance and Information Security related initiatives

  • Work with internal stakeholders as needed to conduct Compliance risk assessments and develop reports and associated recommendations

WHAT THIS PERSON WILL BRING:

  • At least 3 years of experience in technical project management or support

  • Experience in third party supplier risk management or vendor management is a plus

  • Excellent computer skills including experience with enterprise software systems, databases, word processing, and spreadsheets

  • Proficiency in scripting or development is a plus

  • Excellent analytical, problem-solving, and project management skills required

  • Ability to work with cross functional stakeholders, technical and non-technical

  • Ability to work in large global environments spanning multiple time-zones

  • Ability to maintain discretion with sensitive and confidential information

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

  • HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)

  • YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets

  • WEALTH: 401(k) program with company match, Stock Program

  • FAMILY: New parent programs & support including caregiver leave and childcare cash, infertility support

  • CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings

  • OTHERS: Volunteer time off, crowdfunding network

Live Nation’s policy regarding vaccinations and masking related to a pandemic or other infectious disease control measures, acts of God, health and safety mandates and/or restrictions imposed by applicable local, state or federal governments has evolved over time. Currently, we strongly encourage employees to be fully vaccinated from such infectious diseases for which vaccinations are available. You are expected to follow Live Nation’s health and safety protocols and policies as they change from time to time.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.


Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant  consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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The expected compensation for this position is:

$64,000.00 USD - $80,000.00 USD

** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment

Website: https://www.livenationentertainment.com/

Headquarter Location: Beverly Hills, California, United States

Employee Count: 10001+

Year Founded: 1996

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Concerts ⋅ Event Promotion ⋅ Events ⋅ Media and Entertainment ⋅ Ticketing