Client Partner, Life Sciences

Posted:
11/4/2024, 4:00:00 PM

Location(s):
Massachusetts, United States

Experience Level(s):
Senior

Field(s):
Finance & Banking ⋅ Sales & Account Management

Workplace Type:
Remote

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Current Need:

The Client Partner, Life Sciences (Ontada Learn) is an outside sales position working closely with a team of Field-Based Business Development Directors targeting life science companies.  Responsible for growing sales of Market Engagement products and services and growing wallet share within designated accounts. The job incumbent’s mission is to close new business, renew and upsell existing business and generate and support the close of business referrals internally through development and implementation of targeted account planning and sales strategies. The Client Partner will be expected to provide a consultative approach and articulate Ontada’s value proposition around select services.

Key Responsibilities:

  • Grow sales of Market Engagement services, which includes but are not limited to Provider Education and Engagement (PE&E) products and services to manufacturers through strategic acquisition of new business, generating leads, renewals and upsell of existing business that meet or exceeds sales objectives.

  • Proactively identify and implements ways to (acquire and) grow business with manufacturer accounts by adopting a consultative sales approach that focuses on business clinical education solutions and partnership with customers.  Responsibility for sales of Market Engagement products and services with assigned accounts and territory and share of wallet growth across the Ontada product portfolio (ie: generate and qualify leads, cross-sell, and drive account planning).

  • Maintain customer relationships and act as point-of-contact for customers to deliver a consistent, coordinated customer experience (i.e. regular visits, high-quality presentations, quarterly business reviews, customer summits, networking opportunities.) working in conjunction with a Business Development Director Lead.

  • Act as the primary point of contact within Ontada Clinical Education Solutions and the key customer advocate who builds and owns the account plan and has a strong grasp of the span of business in place and the pipeline with their accounts.

  • Build and sustain a pipeline of new business opportunities, recording progress with customers in CRM via SalesForce.com.

  • Demonstrate consultative selling capabilities and results (i.e. solves customer business issues and take corrective measures to improve experience rather than solely selling products/services).

  • Demonstrate expertise of Ontada products, services, and offerings and will learn and potentially sell new products, services, and offerings as they are developed.

  • Negotiate relationships and processes with internal customers to create efficiencies and identify opportunities for sales, product and operational growth in an atmosphere of respect demonstrating ICARE and ILEAD guiding principles.

  • Grow sales of service offerings for Market Engagement products and services, such as: Provider Education and Engagement, i.e. Exhibits, Live Speaker Programs, Portals, marketing services and related digital and data products to manufacturers working closely with and supporting a Business Development Director.

  • Seek out and/or identify new business opportunities for broader Ontada manufacturer-facing organization and choreographs account messaging within key accounts.

  • Work closely with a team that supports Market Engagement programs.

  • Provide market intelligence/customer-based feedback to sales teams and other business team members.

  • Attend and support industry trade shows, company sponsored and/or internal company meetings as needed.

Minimum Requirement:

  • Degree or equivalent and typically requires 4+ years of relevant experience including selling into Life Sciences, B2B selling, and/or consultative selling.

Critical Skills:

  • 4+ years healthcare sales, business development or account management to or within pharmaceutical and biotech companies

  • Innovative/creative approach to consultative strategic business solutions-based selling in a B2B environment

  • Proven track record to meet and/or exceed business targets

  • Direct account management experience required

  • Financial acumen to evaluate revenue/profit opportunities associated with accounts

  • Team player with strong interpersonal and resource management skills

  • Ability to work with a CRM system; ability to create presentations using Microsoft Office applications

Additional Skills:

  • Oncology knowledge and experience highly desired

  • Experience with promotional and non-promotional clinical education services desired

Education:

  • 4-year degree in business or related field or equivalent experience

  • MBA a plus

Physical Requirements

  • This is a US-based remote role with nationwide travel.

  • 50% travel required

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations.  In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Total Target Cash (TTC) Pay Range for this position:

$203,000 - $338,300

Total Target Cash (TTC) is defined as base pay plus target incentive.

McKesson is an Equal Opportunity Employer

 

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

 

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