Posted:
9/3/2024, 6:51:46 AM
Location(s):
Kuala Lumpur, Malaysia
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
OKX is a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology. OKX provides hundreds of token & futures trading pairs to help traders to optimize their strategy. We are also one of the top digital asset trading platforms by trading volume, serving millions of users in over 100 countries. OKX derivatives remains a top-notch venue globally and has a daily volume of approximately $10 billion and is widely recognized as the golden standard in the industry. We believe the blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to make innovative achievements that change the world and never stop to improve on our customer experience.
About the Opportunity:
Customer complaints and problems that can't be resolved at the frontline level are handled by the Escalation Specialists.
Collaboration with clients to pinpoint their challenges, choose the best course of action, and swiftly address any lingering problems.
What You’ll Be Doing:
About You:
Why Join Us?
Website: https://www.okx.com/
Headquarter Location: Victoria, Beau Vallon, Seychelles
Employee Count: 1001-5000
Year Founded: 2017
IPO Status: Private
Industries: Apps ⋅ Bitcoin ⋅ Blockchain ⋅ Cryptocurrency ⋅ Finance ⋅ Financial Services ⋅ FinTech ⋅ Information Technology ⋅ Internet ⋅ Web3