Brokerage Transaction Services Concierge

Posted:
11/10/2024, 1:21:36 AM

Location(s):
Texas, United States ⋅ Dallas, Texas, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Growth & Marketing

Workplace Type:
On-site

Founded in 1971, Marcus & Millichap (NYSE: MMI) is the largest firm in North America specializing in commercial real estate (CRE) investment brokerage and financing. Marcus & Millichap features the industry’s largest sales force of approximately 2,000 investment sales and financing professionals in 80 offices throughout the U.S. and Canada. Our unique model emphasizes specialization, collaboration, and information sharing to deliver unparalleled insights and access to investment opportunities.

By closing more transactions annually than any other CRE firm, Marcus & Millichap’s professionals provide clients with an unparalleled perspective on the investment real estate market locally, regionally and nationally, as well as financing options through our extensive network of lender relationships.

Role Description:

Brokerage Transaction Services (BTS) is a new offering from Marcus & Millichap that serves as a one stop-shop for enrolled agents to access and receive cutting edge marketing and transaction support services. As a Brokerage Transaction Services Concierge you will play a key role in enhancing agent loyalty by providing a seamless and supportive BTS experience. By blending project management with “signature” customer service, you will ensure that agents have the support, tools and deliverables they need to get the most out of BTS, thereby driving higher agent engagement and retention within our organization.

As a senior level, individual contributor in this new in-office role, you will interface directly with commercial real estate agents and partners across the firm, playing a vital part in agent onboarding, ongoing relationship management, deliverable tracking, recurring check-ins, and performance reporting. You will serve as “air traffic control” ensuring timely delivery from teams handling social media, print, websites, packages, and other agent-support materials. 
Our mission is to help our clients create and preserve wealth by providing the best real estate investment sales, financing, research, and advisory services available.

Founded in 1971, Marcus & Millichap (NYSE: MMI) is a leading commercial real estate brokerage firm focusing exclusively on investment sales, financing, research, and advisory services, with nearly 1,700 investment sales and financing professionals in 80+ offices throughout the United States and Canada.  

Marcus & Millichap closes more transactions than any other real estate investment brokerage firm in the nation. In 2023, the firm closed 8,297 transactions with a sales volume of approximately $48 billion.

The firm has perfected a powerful property marketing system that integrates broker specialization by property type and market area; the industry’s most comprehensive investment research; a long-standing culture of information sharing; relationships with the largest pool of qualified investors; and state-of-the-art technology that matches buyers and sellers.

Marcus & Millichap provides equal employment opportunities to all employees and applicants for employment without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. In addition to federal law requirements, Marcus & Millichap complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Marcus & Millichap

Website: https://www.marcusmillichap.com/mid-atlantic

Headquarter Location: Calabasas, California, United States

Employee Count: 1001-5000

Year Founded: 1971

Last Funding Type: Post-IPO Equity

Industries: Commercial Real Estate ⋅ Finance ⋅ Real Estate ⋅ Real Estate Investment