Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Infrastructure Service Management
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. You will ensure the smooth functioning of infrastructure services and provide technical support to resolve any issues that may arise. Your role will involve collaborating with various teams and stakeholders to ensure the efficient and effective delivery of services. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure the smooth functioning of infrastructure services. - Provide technical support to resolve any issues that may arise. - Collaborate with various teams and stakeholders to ensure the efficient and effective delivery of services. - Manage and prioritize tasks to meet operational requirements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infrastructure Service Management. - Strong understanding of ITIL framework and best practices. - Experience in incident management, problem management, and change management processes. - Knowledge of cloud computing platforms such as AWS or Azure. - Familiarity with monitoring and alerting tools. - Good To Have Skills: Experience with scripting languages such as Python or PowerShell. Additional Information: - The candidate should have a minimum of 5 years of experience in Infrastructure Service Management. - This position is based at our Bengaluru office. - A 15 years full time education is required.

15 years full time education

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