About Homeward
Homeward aims to take the “what ifs” out of homebuying by creating financial products that buyers and sellers use to get certainty and convenience in the real estate market. We’re a fast-paced, remote-first, real estate start-up that partners with agents to offer innovative products and services, helping clients buy with cash, sell with certainty, and time their move — no matter the market. We offer bundled services across offers, Mortgage, and Title, making buying a home more seamless.
Founder and CEO Tim Heyl, a 10-year industry veteran and owner of one of the fastest-growing agent teams in the country, started Homeward in 2018. In fact, he bought our first customer’s home with his own life savings. Today we offer four services -- Buy with Cash, Buy Before You Sell, Sell Before You List, and Backed by Cash, in the 7 states we serve -- Texas, Georgia, Florida, Colorado, Arizona, Oregon, and Washington.
As a remote company, we anchor to our three core values as a collective way to care for each other, represent our work, and reinforce our mission to make homebuying more accessible for all. Those are: The Golden Rule, One Team One Dream, and Calm Focus. Hear from our employees about what our values mean to them
About the opportunity
The Homeward Mortgage Team is responsible for conducting the financial review and approval of every customer that works with Homeward. We’re focused on bringing financial innovations to life and delivering a seamlessly integrated mortgage experience. We are the newest team at Homeward and are looking for subject matter experts and business people with an entrepreneur’s mindset and ability to get stuff done.
As part of the team, you’ll be ensuring that we work with high-qualified customers meeting Homeward’s eligibility criteria. Your role is to support the optimization of our mortgage underwriting policies and procedures to ensure we originate high-quality loans that conform to investor and internal requirements. This position will challenge your ability to establish and implement complex operational processes while working cross-functionally with other critical teams including product, engineering, and customer experience among others.
Note: This role has 4 available shifts Friday-Tuesday, Tuesday-Saturday, Sunday-Thursday, or Friday-Monday(hours extended). Please be prepared to talk through which shift you prefer.
Responsibilities will include:
- Review and analyze the mortgage loan application to ensure eligibility, accuracy, completeness, and compliance with internal and regulatory guidelines to minimize risk factors.
- Review all required loan data, reports, and inspections to ensure the customer is acceptable to the investor and the company.
- Make independent decisions regarding acceptance and risk of loans according to FNMA/FHLMC, company, and investor guidelines.
- Core underwriting experience is a must. Good working knowledge of all 4 C's of Underwriting. (i.e. Credit. Capacity, Collateral and Capital).
- Review the borrower’s profile including credit, income, assets, collateral, compliance, employment, and other lending risks such as interested party involvement.
- Sign off on conditions in a timely manner set by management.
- Work with staff and management to find solutions on escalated loans.
- Make recommendations for improving internal audit's policies and procedures, as requested.Manage your individual pipeline by using all functions of Encompass.
- Effectively communicate underwriting decisions with processors, loan advisors and other members of the company.
- Maintain a high level of customer service and communication with other departments
- Contribute to the ground-up build out of our mortgage origination process.
- Collaborate with internal teams to creatively solution for challenging underwriting scenarios
- Review escalation and exception requests
- Shape Homeward’s transaction eligibility requirements and related underwriting processes
About you:
- 3+ years of experience underwriting FNMA, FHLMC, FHA, VA, and Non-Conforming (Jumbo) mortgages, wholesale underwriting experience a plus
- FHA and VA designations also a plus
- Expert knowledge of Desktop Underwriter (DU) and purchase mortgage underwriting
- Strong written and verbal communication skills
- Ability to thrive in a fast-paced, high production environment
- The drive to build something new
Value-Driven Employee Experience
THE GOLDEN RULE. It’s simple: Treat others the way we want to be treated. Whether we’re dealing with colleagues or customers, we don’t prioritize money or growth over people, and we practice empathy at every opportunity.
CALM FOCUS. We work in tech and build solutions for real estate. Both are fast-paced and stressful industries. But by focusing on the larger objective rather than rushing from one task to the next, we can create solutions our customers love.
ONE TEAM, ONE DREAM. Big problems require big solutions. We look at our customers’ experiences holistically and recognize that solving them requires collaboration across teams and our three affiliate companies — Homeward, Homeward Mortgage and Homeward Title.