The Account Development Representative position lays the foundation for a successful high-tech sales career. The Account Development Representative is an entry-level role that receives extensive training and mentoring for accelerated advancement within Nextiva’s Inside Expansion Department. In this position, you will learn how to handle a full-cycle consultative sales process.

• The majority of the communication in this role will be in English (verbal & written). Please send us your resume in English when applying
• This position will be 100% on-site at our Nextiva Guadalajara office. Want to check out our AMAZING culture? Follow Nextiva Mexico on Instagram: @nextiva_mexico 
• Be sure to check out our rewards & benefits listed below

Responsibilities: 

• Through prospecting and inbound/outbound campaigns to Nextiva’s customers, identify and qualify booking opportunities in our existing Mid-Market Customer Accounts that have between 250 and 2,500 users
• Partner closely with Nextiva’s Expansion Sales Team; passing on bookings and leads
• Provide Amazing Customer Service
• Demo Nextiva products to customers utilizing our self-serve tools
• Learn how to walk customers through self-serve demos

About You:

• You are tech savvy and enjoy learning about innovative products
• You have a curiosity to learn about businesses and help them succeed
• You are highly organized and extremely detail oriented
• You have a vibrant and energetic personality with the ability to quickly develop trust, rapport, and strong relationships
• You are coachable, a quick learner, and can easily adapt. You have the drive to perform and excel
• You are a skilled communicator, both verbal and written, with common sense and the ability to think on your feet

Qualifications

• 1+ years of experience in a customer facing role, preferably in Technology, Software, SaaS, Telecommunications, or other related industries. BA/BS in Business preferred, or equivalent combination of education or related work experience
• Hands-on Salesforce experience 
• Strong organization skills with superior attention to detail
• Effective team player capable of working independently without supervision
• Intermediate to Advanced Microsoft Word, Excel and Access

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Rewards & Benefits: 

✅ Major Health insurance for you and for your legal partner and children under 25 years
✅ Vision and Dental covered
✅ Life Insurance – 24 times your monthly salary
✅ 30-day Christmas Bonus (Aguinaldo)
✅ 50% Vacation premium
✅ 12 days for vacations on your first-year anniversary
✅ Newly hired full-time employees of Nextiva earn ten (10) personal days before their first anniversary
✅ After your first year you will be entitled to 5 personal days each year after each anniversary date additional to your vacation days
✅ Company matched Food Vouchers – You receive 1 x monthly UMA (Unidad de Medida y Actualización) per month
✅ Company matched savings fund – 13% of your monthly salary capped to 1.3 times the annual value of the UMA
✅ $500 MXN monthly Telecommunications stipend for remote workers (non applicable for 100% on-site roles)

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B. To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

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