Posted:
8/15/2024, 5:00:00 PM
Location(s):
Pennsylvania, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
About The Team
At ACRT, we put safety first. Beyond that, our culture always has been, and always will be, about one thing: people. It’s about our employees, our customers, and the communities our customers serve. We empower the best people to help sustain our world. We’re the only independent national vegetation management consulting firm — giving us the freedom to put our clients first. We’re always looking for driven individuals with good customer service skills who love the outdoors and appreciate the support and independence we provide. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them.
About the Role
The Contract Vegetation Specialist reports to the Operations Manager at ACRT Inc. This position will play a key role in identifying, inspecting, and evaluating trees and brush along utility lines and submitting inspection results to clients with recommendations. This position plans, facilitates, and coordinates the activities of assigned tree clearance crews. You will also be expected to participate in storm restoration events that requires extended hours and in-state travel. This position requires a love of working outside, excellent attention to detail, and exceptional interpersonal communications skills.
What You’ll Do
Execution of the annual vegetation management work plan utilizing utility work management software and reporting within the authority provided by FirstEnergy.
Resolution of property owner refusals, responding to property owner work requests, questions and resolving complaints within the authority provided by FirstEnergy.
Performing field inspections of vegetation management work completed by contractor tree crews and post-circuit inspections of rework to assure specification compliance
Administer required guidance, to contracted tree companies as it relates to implementing the FirstEnergy vegetation management specifications within an assigned territory
Implementing the quality control process.
Performing aerial, mitigation, and other vegetation inspections as necessary
Performing tree-related outage investigations
Assisting in forestry crew dispatching efforts including 24-hour on-call availability
Assisting with work-load estimates using predetermined methodologies
Reviewing and approving contractor timesheets
Performing all duties associated with clearing vegetation for new construction (not to include physically: removing trees, mowing, or operating heavy equipment)
Implementing the Vegetation Management Program and complete required documentation to ensure mandatory NERC FAC-003 Vegetation Management Standard, State Regulatory, and local environmental requirements are met
Other duties as assigned.
About You
Must haves:
Education: Bachelor of Science or Associate Degree in Forestry
OR
High School Diploma and 4 to 5 years related field experience
Certifications: ISA Certified Arborist, working on getting Utility Specialist certification within 12 months.
PA State Pesticide License or ability to use reciprocity to obtain PA license
Nice to haves:
Education: Coursework in urban forestry, plant identification, hazard tree evaluation, pesticide applications and communication skills.
Experience: 6 months of Contract Specialist experience
Your Skills:
Be able to communicate and present himself/herself in a professional manner.
Effective oral and written communication skills; ability to effectively communicate FirstEnergy position regarding tree inquiry to property owners.
Interpersonal skills to gain cooperation with internal and external customers.
Demonstrate excellent public speaking and presentation skills.
Be able to effectively handle conflict.
Basic knowledge of National Electrical Safety Code, as well as relevant ANSI Standards
Working knowledge of overhead construction types, able to identify basic equipment and have general understanding and knowledge of the operation of transmission and distribution facilities.
Basic knowledge of PC software applications which include Microsoft Office
Demonstrated ability to meet deadlines
Knowledge of the FirstEnergy’s Accident Prevention Handbook and ability to work safely
Valid driver’s license, insurance, and vehicle required
The individual must have the physical ability to perform field surveys and inspections in all weather conditions.
This role would not be a good fit if:
You do not enjoy working independently or working outdoors
You are not comfortable driving a pickup truck or 4x4 off-road vehicle
You do not have the ability to calmly communicate with customer conflicts
Drug Testing:
Drug testing is required
Benefits
Health and Safety
Group health plans including medical/prescription, dental, vision and a variety of other coverage options offered
Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
Flexible Spending Accounts or an option for a Health Savings Account with company match
Company paid Employee Assistance Program (EAP) for all employees and eligible family members
Retirement
Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
Roth or Traditional 401(k) Retirement plan with company match
Time Off
Paid Vacation
Paid Holidays
Veterans Day paid time off for our veterans
Perks
Company vehicle and gas card
Meal and travel per diems (allowances)
Boot allowance
Certification reimbursement program
Scheduling flexibility at the discretion of Manager or Utility
Where We Work
Employees will take their company provided vehicle home to where they need to report for the day. They will generally not need to report to an office.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Website: https://acrt.com/
Headquarter Location: Stow, Ohio, United States
Employee Count: 1001-5000
Year Founded: 2018
IPO Status: Private
Industries: Commercial ⋅ Consulting ⋅ Training