Collections Support Associate

Posted:
9/1/2024, 8:05:13 PM

Location(s):
Mandaluyong, Metro Manila, Philippines ⋅ Taguig, Metro Manila, Philippines ⋅ Quezon City, Metro Manila, Philippines ⋅ Metro Manila, Philippines

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

RESPONSIBILITIES:

  • Collect and recover customer receivables and debt.

  • Ensure cash collection activities meet the requirements of the client by reducing debt aging, maximizing cash collection and collecting high-quality dispute information, while maintaining a professional relationship with the client and their debtors.

    SKILLS AND QUALIFICATIONS:

    • Graduate of finance-related or business course; Accounting graduates an advantage

    • At least 6 months to 1 year experience of Order to Cash/Collections experience/skill is required

    • Candidates for collections must have prior voice collections experience, ideally business-to-business.

    • Experience in any accounting ERP (Oracle, SAP, etc.) is preferred but not required
      •    BPO experience of at least 6 months is required, particularly in customer service.

    • Amenable to work Full RTO in Quezon City, Mandaluyong, Taguig, or Alabang

    • Willing to work in any shifts i.e. night shift, graveyard schedule etc.

    • Good communication skills

    #LI-PH

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    Accenture is a leading global professional services company that helps the world's leading

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    Accenture

    Website: https://accenture.com/

    Headquarter Location: Dublin, Dublin, Ireland

    Employee Count: 10001+

    Year Founded: 1989

    IPO Status: Public

    Last Funding Type: Grant

    Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing