Cleveland Clinic Martin North Hospital is a fully integrated, state-of-the-art medical campus that includes Diagnostic Centers, Outpatient Surgery and a 24-hour Emergency Department. Martin North Hospital is part of the world-renowned Cleveland Clinic, a nonprofit, multispecialty, academic medical center that integrates clinical and hospital care with research and education.

As a Medication Access Pharmacy Technician, you will play a key role in supporting prescription adherence by helping patients access and maintain their prescribed therapies. Working closely with Pharmacists, RNs, Case Managers, and other care team members, you will assist in removing barriers to medication access, including insurance coordination, prior authorizations, and patient assistance programs. This position is instrumental in promoting continuity of care and improving patient outcomes, while offering an excellent opportunity to grow your expertise in a dynamic and patient-focused healthcare environment.

This is a remote position in the State of Florida. Caregivers in this role will work Monday through Friday from 8:00am to 4:30pm. No weekend, holiday or on-call requirements. Caregivers will be required to come on-site 2 times a year.

A caregiver who excels in this role will:

• Coordinate and communicate care with a multidisciplinary team to ensure timely and accurate procurement of prescriptions and EMR documentation.
• Identify potential medication-related access problems and work with patients and colleagues to solve these problems.
• Assist with the development and implementation of policies and procedures.
• Work with the pharmacy leadership teams to identify areas of opportunity for improved patient experience while also assisting the manager with creating and implementing quality control programs.
• Conduct third-party prior authorization requests when needed.
• Identify patients eligible for delivery service and review drug benefit information for patients, third parties and HMOs to promote a smooth medication procurement process that ensures reimbursement requirements are met.  
• Complete medication histories or other transitional care activities.  
• Perform all job responsibilities of an inpatient of ambulatory Pharmacy Technician
• Build positive working relationships, communicate with the team, attend and participate in team huddles and meetings, assist with training and demonstrate emotional control and intelligence.  

Minimum qualifications for the ideal future caregiver include:  

• High School Diploma/GED 
• Florida state licensure as a registered pharmacy technician
• Minimum six months related pharmacy experience OR a successful completion of a Pharmacy Technician Program
• CPhT through the Pharmacy Technician Certification Board (PTCB) within 18 months
• Critical thinking skills, decisive judgment and the ability to work with minimal supervision

Preferred qualifications for the ideal future caregiver include:

• Certified Pharmacy Technician (CPhT) through the Pharmacy Technician Certification Board (PTCB) is preferred at time of hire
• Completion of a formal pharmacy technician training program preferred
• Experience dealing with 3rd party insurance and prior authorization process preferred.
• Bilingual in Spanish

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/        

Cleveland Clinic empowers caregivers to minimize the impacts of healthcare while optimizing patient outcomes and supporting the community. The Department of Pharmacy has a "Greening the Pharmacy" initiative with the goal of leading by example and acting as stewards of our natural resources for the wellbeing of all.