Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Services Program Management & Execution team.

Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters. 

Team/Role Overview:

Citi Services - Commerce is changing, business models are shifting, trade corridors are unsettled, and 24/7 moves at hyper speed. From treasury services designed to un-limit your business growth to scalable, securities management solutions that support your boldest ambitions, Citi Services is charting a clear path from complexity to performance.

The Services Program Management & Execution team is responsible for managing the delivery of the Organizations Strategic Book of Work. The interconnected and multi-layered nature of this Portfolio requires a robust program management discipline that focuses on improving levels of accountability, managing risks & issues, streamlining communication & status reporting, and formalizing the decision-making process.

What you’ll do:

The TTS Risk & Remediation Transformation Program Manager role will support the successful execution of multiple programs across Services, ensuring the delivery of strategic programs at agreed timelines that are driven by business goals.

This role requires a high-level understanding of multiple areas within a function and how they interact to achieve the objectives of the function. Applies understanding of the business impact of technical contributions. Communication skills required to work across all levels of the organization. It will support a wide range of sponsors and stakeholders for the purposes of providing status updates and ensuring that all programs are meeting key milestones and success criteria. The individual will be working within a large matrixed team across Product Management, Operations and Technology and will work together with partners to ensure continuous alignment to our overall Services Strategy.

The Program Manager will drive projects from initiation to close, making sure the projects are completed efficiently and deliver the stated business goals. Key responsibilities include planning and tracking deliverables, managing the budget, communicating with stakeholders, and ensuring that project issues are resolved, and dependencies are managed. 

Responsibilities:

• Establish and manage the program governance, aligned with the global model, and agreed by all stakeholders.
• Work with stakeholders to ensure scope is clear and deliverables and timelines are well defined and agreed by all. Ensure changes in scope are documented and approved as per the agreed governance model
• Develop and maintain a detailed end to end project plan, defining the execution tasks, timelines, and dependencies, of the project.
• Monitor project progress and set deadlines.   Maintain the project cadence. Create an accurate timeline of project execution, ensure dependencies are understood and resolved, and tasks are completed as agreed. 
• Prepare senior management reporting and discussion materials to provide transparency and drive timely decision making
• Identify and manage risks and issues. Anticipate delays and solve issues that arise.  Ensure optimal communication within the team and outside the team. Escalate as needed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Manage the budget. Ensure constant tracking of project expenses. Ensure cost efficiency.  Reduce wastage.
• Evaluate Project Performance. Maintain lessons learned communication so the team learns from mistakes.
• Responsible for the management of significant projects with many dependencies.
• Identifies stakeholders and key organizations and build and manage relationships.
• Identification and drive resolution of issues, including those outside established projects of work with stakeholders to ensure project scope definition.
• Meets business objectives and work with project sponsor to ensure business case/cost benefit analysis is in line with business objectives and creates/maintains KPIs and KRIs associated to business goals.
• Drives adherence to project processes, procedures, methods, and standards for project delivery and leverage across the project.

What we’ll need from you:

• Experience in Project Management positions, whether in IT or technical business areas.
• Financial Services, Markets or Banking background.
• Ability and willingness to adapt to a fast-moving change environment. Strong communicator, written and oral across all levels of the organization, with ability to deliver succinct messages to senior sponsors across the firm.
• Resilient and results oriented, with the ability to influence positive outcomes and deliver best class governance and controls.
• Team player able to bring together wide range of individuals in pursuit of execution and progress.
• Creativity. adaptability, drive, and decisiveness to ensure decisions are reached quickly, minimizing debate.
• Forward planning, and problem avoidance and solving skills.
• Bachelor’s degree or equivalent.

What we can offer you

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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