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The Senior Director, Procurement, Patient Access & Support Services role will oversee a team of category strategy partners and will partner with senior business leads in the Patient Access & Support Services (PASS) and the broader Commercial organizations to develop a best-in-class category strategy that drive business outcomes. This role is expected to have deep Patient Access & Support category expertise and knowledge of other Commercialization categories, as well as a deep understanding of Pharmaceutical Commercialization models and regulations. This individual will be accountable to develop a Patient Access & Support category strategy that aligns to the strategic priorities of BMS.

This role is also seen as a trusted advisor to senior Commercialization stakeholders across the enterprise and as a leadership role for Commercialization-related procurement needs. This includes overseeing sourcing and contracting teams to ensure we are delivering with speed. Under this individual’ leadership the Patient Access & Support Category Team will drive Supplier Relationship Management processes, procedures, supplier, and category segmentation, metrics/KPI development and application, etc. It is necessary for this individual to understand the product lifecycle process and the archetypes that each product will fall into, as well as impact on the organization (both short and long term).

Major Responsibilities and Accountabilities:

Develop a global category strategy that (1) is best in class, (2) aligns to business needs and market nuances and (3) creates significant value

• Lead and manage a team of Category Strategy Partners, fostering a collaborative and high-performance culture.

• Understand and capture business plans and budgets as needed to ensure global category strategies are fit-for-purpose and meet business needs and are effectively supporting business outcomes such as product launch, in-line product growth, upcoming LOEs, and data and insights.

• Leverage knowledge of external supplier marketplace to curate supplier solutions for the business in alignment with business outcome needs.

• Engage with other Category Strategy Partners within Commercialization and across Procurement towers as needed to ensure alignment across categories to meet business needs and drive a holistic Commercial Procurement value proposition.

• Leverage deep category knowledge and external market ecosystems to develop a fit-for-purpose global category strategy that can meet regional and local needs and is aligned to product lifecycles.

• Lead and / or support major category initiatives within a multi-year plan including end to end process optimization, make / buy analysis and recommendations within a spend category and / or within a major business area to deliver strong financial efficiencies aligned to business targets.

• Continuously bring external benchmarks, KPIs, and thought leadership to optimize category strategies.

• Coordinate with dedicated market business partners to pull through relevant global strategies or develop tailored category strategies as needed to enable specific market needs and objectives.

• Collaborate and coordinate with Procurement operations teams to ensure simple and clear buying processes to allow pull through of category solutions and optimized user experiences.

Execute supplier relationship management (SRM) and drive supplier performance

• Oversee the rationalization and selection of suppliers that meet business requirements at the optimal total cost, with preferred supplier identification.

• Coordinate with other Category Strategy Partners to understand supplier performance across business units and leverage inputs to effectively manage supplier relationships.

• Manage and optimize the category supply base, preferred suppliers, and track supplier performance (KPIs, SLA tracking,..).

• Lead cadenced business reviews with key internal and external stakeholders to track performance and ensure alignment on business objectives.

• Manage escalations from the business and coordinate with suppliers on behalf of the business to develop solutions or performance improvement plans.

Build and continuously improve the Commercialization procurement capability

• Continuously develop category and procurement knowledge through self-development, trainings, and market research.

• Continuously refine category strategies to meet evolving product portfolio and business needs, and enhance business outcomes (e.g. product launch, plan for LOE, drive in-line product growth).

• Encourage and champion external research, benchmarking (including amongst other Procurement functions outside of Commercialization), and involvement in professional networks as a means of strengthening capabilities via the adoption of procurement profession best practices.

• Influence the business to adhere to procurement strategies (e.g. preferred suppliers), policies, and processes in order to enable enterprise initiatives.

Innovation Management

• Foster internal and external (supplier-led) innovation.

• Coordinate with other Category Strategy Partners and Procurement Market Business Partners to execute innovation plans, display supplier capabilities, and lead innovation workshops that help solve key business problems.

Coordinate and synchronize with other Procurement organizations

• Coordinate with the Procurement Centers organization to enable the Procurement reporting mechanism, strategy, processes, policies, and digital strategy; work closely with Agile Sourcing to enable agile and rapid sourcing/contracting processes.

• Synchronize with other Category Strategy Partners and other Procurement team members across towers to capture and refine best practices, and drive a consistent experience for the business.

Internal/External Stakeholders:

• Commercial Business Unit Leadership

• Patient Access & Support (PASS)

• BMS Patient Assistance Foundation (BMSPAF)

• Procurement LT, Category Strategy Partners, Agile Sourcing & International Procurement

• Brand, Regulatory and Contract Law & Finance

• Supplier executive management

Qualifications

Minimum Requirements

• Minimum education of a B.S./B.A. required; M.S./M.B.A. preferred.

• Minimum of ten (10) years of business experience, with eight (8) years of multi-disciplined procurement experience, preferably in a multinational environment. Minimum of three (3) years of Patient Support Procurement experience.

• Managerial experience including managing teams of senior professionals and managers and establishing performance expectations. Experience leading and participating on cross-functional and global teams.

• Procurement process knowledge, contract management, financial analysis, market analysis, supplier analysis, supplier diversity, supplier management, technology utilization, strategic planning and integrated supply chain experience.

• Internal stakeholder management, data / information management, category management, process redesign and continuous improvement expertise, project management and performance measurement skills.

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If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

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