Category:
Professional
City:
Jackson
State:
Tennessee
Shift:
8 - Day (United States of America)
Job Description Summary:
Provides leadership, direction, and administration to all aspects of the clinic operations for West Tennessee Healthcare – Pulmonology Clinic except for those involving professional medical judgment. Reports directly to the Director of Specialty Care Services, and indirect (clinical) to the Medical Director.
Responsibilities
- Ensures compliance with all regulatory agencies governing health care delivery and rules of accrediting bodies.
- Continually monitor operations, programs, and physical properties and recommend appropriate changes.
- Works under the supervision of the Director of Specialty Care Services in implementing the clinic's long-range plans for the facility.
- Keeps management informed about trends, problems, and activities that impact clinic operations or policies.
- Works with the Director of Specialty Care Services, relevant staff other departments prior to recommending or establishing new policies to ensure support and availability of resources.
- Directs and supervises clinic activities thru meetings with clinical/ support staff (Huddles) on a regular basis to receive input, discuss opportunities, and present reports.
- Maintains professional affiliations and enhances professional growth and development to keep current with the trends in clinic administration, including patient flow, collections, and staff development training.
- Resolves medical and administrative problems keeping communication open to ensure high employee morale in the clinic setting.
- Coordinates with the Director of Specialty Care Services in an effective effort in recruitment, development, evaluation, and retention of quality Medical/ Support staff.
- Utilization of guest excellence skills at all times and dealing with patient complaints according to current Department policies.
- Monitor staff for exhibiting AIDET skills and provides feedback as needed.
- Must have the ability to participate in the clinic's budget development and monitor upon implementation.
- Performs related responsibilities as required or directed.
Qualifications
EDUCATION:
- Bachelor’s degree in Healthcare related field preferred.
LICENSURE, REGISTRATION, AND CERTIFICATION:
EXPERIENCE:
- 3 years of experience in Management / Supervision in the Healthcare field preferred.
NONDISCRIMINATION NOTICE STATEMENT
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.