Summary:

Primarily provides pre-sales technical support for the development and implementation of complex products/applications/solutions.  Uses in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations. Assists the sales staff in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions. May create detailed design and implementation specifications for complex products/applications/solutions. May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client. May provide consultation to prospective users and/or product capability assessment and validation.

Duties & Responsibilities:

Key Skills/Competencies:

·       Must have strong understanding of wireless technologies including ORAN, 4G/5G and measurements related toprotocol.

·       Good understanding of a wireless industry (operators and network vendors) environment and operationalchallenges for RAN and Core.

·       Working knowledge of AI RAN and Ran Scenario Generator – Digital Twin 

·       Strong L4-L7 protocol experience with basic understanding of L2/L3 experience with knowledge of common routing and switching protocols would be added advantage.

·       Ability to analyze customer network topologies and ability to trouble-shoot, identify and solve problems.

·       Knowledge of 3G/4G/5G/ORAN Network topologies and components and procedures. Knowledge of andexperience with real-life customer issues.

·       Knowledge and experience with Test Automation through either TCL, Python, Jenkins would be added advantage, as well as hands on experience in Linux operating system.

·       Strong verbal, written and customer communication skills.

·       Ability to work on own initiative and develop as SME.

·       Work in a sales environment as member of extended sales team.

Qualification and Experience:

·       The successful candidate should possess a Degree (BSc/BEng) and be able to demonstrate comparable suitableexperience in an Electronic and Communications engineering subject.

·       At least 4 years of working experience in related industry, with exposure to 5G ORAN and Core network testing in operator/ network vendor or lab environments Understanding of and experience with measuring instruments such as core network testers.

·       Experience in Mobile Core Service Provider and Network Vendor Environments - EPC and  5G SA  Components andprocedures for MME, SGW, PGW, AMF, SMF and UPF

Other Key Factors:

• Excellent trouble-shooting and problem-solving skills; ability to logically analyze technical issues and determine potential causes.
• Possess initiative and a positive attitude, able to work both independently and as a team player.
• Strong communications skills and strongly customer-oriented.
• Willingness to travel frequently to provide solutions support to customers – 50%
• Good oral and written communication skills in English.

Pre-Requisites / Skills / Experience Requirements: