At AIG, we are reimagining the way we help customers to manage risk. Join us as a Aerospace & Product Major Loss Adjuster to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Aerospace Claims Stewardship

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact

The NAM Aerospace Airports & Products major loss adjuster is a key technical position responsible for the proactive management of NA Aerospace Airports & Products claims. The role serves as a large & complex NA Aerospace airports & aviation product claim handler in collaboration with NA Aerospace Claim leadership, NA Aerospace underwriting business leads & stakeholders to deliver a consistent, efficient and customer centric NA Aerospace Airports & Products claim proposition.

Key Responsibilities:

• Provide strong technical large and complex Aerospace Airports & Products claim management aimed at ensuring the best possible loss outcomes through Total Cost of Claim management and initiatives
• Act as one of the lead NA Aerospace Airport & Product Claim handlers authorizing reserves and payments within granted authority and referring over authority claim decisions to appropriate Senior Claim leadership
• Ensure prescriptive and cost effective management of assigned vendors on large & complex claims handled
• Communicate, update and maintain compliance with established AIG Claims & Litigation guidelines, ensure appropriate and timely engagement with AIG Legal department and participate in cross-functional litigated claim file roundtables
• Report on individually handled significant NA Aerospace Airport & Product large losses, casualties & catastrophes to NA Aerospace Claim leadership in timely and accurate fashion
• Establish and maintain strong relationships with NA Regional Aerospace underwriting, actuaries, finance, reinsurance and other stakeholders on claim trends
• Develop and maintain relationships with Regional and local Aerospace Airports & Products customers & brokers
• Maintain superior Aerospace Airports & Product claim skills by participating in and delivering technical training, keeping current with industry custom & practice
• Identify and report NA Aerospace Airports & Product claim trends, lessons learned & risk management opportunities and to share with the NA Aerospace Claim management as well as relevant Aerospace stakeholders (underwriting, actuarial, finance, risk management)
• Support Head of NA Aerospace Claims on all assigned projects and initiatives
• Enable and facilitate NA Aerospace Claims team compliance with all appropriate governmental regulatory and AIG Corporate claims governance guidelines

Reports to:

• North America Aerospace Airports & Products Claim leader

What you'll need to succeed

Leadership Skills:

• Proven leadership and personnel management skills
• Extensive Aerospace Airports & Product claim management experience
• Demonstrated ability to manage a broad range of stakeholders
• Highly collaborative approach across functions and geographies
• Ability to manage and influence team and stakeholders across North America

Technical Skills and Expertise:

• Strong technical Aerospace claim capability to manage and oversee assigned Aerospace Airports & Product claims
• Demonstrate an established & proven reputation in Aerospace Insurance claim management
• Ability to manage / minimize the total cost of complex Aerospace claims in indemnity & expense
• Existing strong relationships with NA Aerospace stakeholders, customers, and brokers / producers

Ready to take your career to the next level?  We would love to hear from you.

For positions based in New York City, the base salary range is $93,000 - $130,000. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. We’re proud to offer a range of competitive benefits, a summary of which can be viewed here: AIG Benefits Overview.

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Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

CL - Claims

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG AEROSPACE ADJUSTMENT SERVICES INC