Job Description:

About Our Organization:

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).

About the Role:

Dow Jones is looking for a Workplace Receptionist who will report directly to the Manager of Workplace Evolution. You will be the face of our HQ office, and will provide an exceptional experience for everyone who comes into contact with our office; employees, clients, and guests alike. You have engaging people skills, strong clerical skills, the ability to multitask, a positive attitude, a willingness to work hard and a commitment to being a team player. You will be onsite at our New York City Office.

You Will:

• Provide a hospitality-style experience to anyone in our office.
• You will be the first impression to our headquarters office, conveying the brand and culture of Dow Jones. You will offer the full concierge experience including, but not limited to:
• Visitor greeting - Welcoming them to Dow Jones
• Offer to store their jackets, bags, umbrellas
• Offer coffee/water
• Escort them to conference rooms (when appropriate)
• Providing any office directions or assistance requested
• Contact the Dow Jones visitor's host
• Aid employees with requests regarding the office, directing them to the appropriate team members of facilities or security when appropriate.
• Assist with meeting room management and bookings for our in office event space
• Process visitor registration with the building landlord visitor management portal
• Assist the Workplace team as needed with reception area events / employee engagements
• Promote enforcement of basic security protocols, such as displaying corporate identification, and administering, documenting and controlling the visitor management system.
• Maintain access control system lists within the office to protect sensitive, high-value or critical resources, such as data center or technology storage.
• Validate deliveries access to the Dow Jones floors.
• Liaison with building landlord, concierge desk and Security to resolve any visitor-related issues and ensure a safe and secure workplace for employees, contractors and guests.
• Communicate effectively with the security and safety teams, other Dow Jones teams/organizations at the facility to assure business continuity.
• Report safety concerns, security breaches and unusual circumstances both verbally and in writing.

You Have:

• 3 to 5 years of relevant career experience working within a corporate environment.
• Experience in a large office environment.
• Experience in customer service or hospitality.
• Ability to prioritize multiple tasks and requests.
• Strong proficiency with Apple technology and G-Suite.
• Ability to effectively interact and collaborate with people and partners across all levels within the organization.
• Customer/client focus, with excellent people skills.
• Flexibility.
• Personal computing skills.
• High school diploma (preferred).
• Associate's or bachelor's degree (preferred).
• AED & CPR (preferred)

Our Benefits

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Medical, Dental and Vision Insurance Plans
• Education Benefits
• Paid Maternity and Paternity Leave
• Family Care Benefits
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program

Learn more about all our US benefits

#LI-Onsite

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [email protected]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area:

Dow Jones - People - Workplace

Job Category:

Administration, Facilities & Secretarial

Union Status:

Union role

Pay Range: $55,000 - $65,000

We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.

Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.

For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..