Posted:
5/26/2026, 5:00:00 PM
Location(s):
Pennsylvania, United States ⋅ Harrisburg, Pennsylvania, United States
Experience Level(s):
Junior
Field(s):
Customer Success & Support
Workplace Type:
On-site
Customer Service Representative (Insurance Industry) Hybrid
Ritter Insurance Marketing
Harrisburg, PA
About Ritter Insurance Marketing
Ritter Insurance Marketing, an Integrity company, is an independent marketing organization supporting independent insurance agents in the senior health and life insurance market. Based in Harrisburg, Pennsylvania, Ritter has satellite offices in New York, Nebraska, Idaho, Arizona, Florida, Maryland, North Carolina and Ohio. More than 280 full-time Ritter employees support the business of over 15,000 independent insurance agents in all 50 states. Its proprietary software development and agent service departments develop and market leading business solutions for insurance agents.
We are seeking a motivated and customer-focused Call Center Customer Service Representative (CSR) to serve as the primary point of contact for our customers. In this role, you will handle both inbound and outbound calls, deliver exceptional customer experiences, and consistently meet performance and quality metrics.
Education:
Knowledge:
Experience:
Benefits Available
Medical/Dental/Vision Insurance
401(k) Retirement Plan
Paid Holidays
PTO
Community Service PTO
FSA/HSA
Life Insurance
Short-Term and Long-Term Disability
About Integrity
Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.
Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.
Website: https://ritterim.com/
Headquarter Location: Harrisburg, Pennsylvania, United States
Employee Count: 251-500
Year Founded: 2005
IPO Status: Private
Last Funding Type: Private Equity
Industries: Health Care ⋅ Insurance ⋅ InsurTech