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Job Function:

Finance

Job Sub Function:

AP/AR

Job Category:

Professional

All Job Posting Locations:

Taguig, National Capital Region (Manila), Philippines

Job Description:

Invoice to Cash – Collections Specialist

Job Description:

Major Duties & Responsibilities

 

• Manage day-to-day collections for assigned accounts via phone, email, and customer portals.

• Monitor accounts receivable aging and prioritize collection efforts to reduce past-due balances.

• Investigate and resolve invoice disputes and billing discrepancies in coordination with Billing and Sales.

• Prepare, negotiate, and document payment arrangements and follow-up to ensure adherence.

• Apply incoming payments and assist with cash application and short-pays reconciliation.

• Escalate delinquent accounts according to policy (credit holds, senior collections, legal).

• Maintain accurate AR records, notes, and collection logs in ERP/collections systems.

• Produce routine and ad-hoc reports: aging, DSO, collections performance, and cash forecasts.

• Support month-end close and audit requests related to AR transactions.

• Identify process improvements and participate in I2C automation or transformation initiatives.

• Ensure compliance with company policies and applicable collection regulations.

 

 

Required Skills:

 

 

Preferred Skills: