American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property-casualty networks. General Insurance offers customers a broad range of products through a diversified, multi-channel distribution network.

Lead Business Analyst leading a team of BAs, responsible for requirements gathering on assigned initiatives within the Standard Commercial Underwriting Platform (SCUP).

Responsibilities and Capabilities required:

• Managing/Leading a team of Business Analysts to produce business/system process flows, and define low level requirements, for new or changes to existing SCUP components.
• Ability to lead workshops with Business Subject Matter Experts  (Underwriting, Operations, Actuarial etc), across geographical regions and Lines of Business, to elicit Business requirements.
• Ability to facilitate meetings with divergent  Business Subject Matter Experts, and IT Architects, while driving consensus on requirements.
• Ability to manage and mentor a team of less senior BAs.
• Ability to transform Business requirements to detailed System requirements.
• Document requirements to allow business partners prioritize and verify requirements, while minimizing unnecessary variation.
• Ability to work directly with IT Architects and  Development teams to explain and answer questions on requirements, and  triage defects.
• Channel business input to solution design, and validate against business objectives.
• Proactively chase open questions/issues to drive requirements Artefacts to approval.
• Conduct quality review of Requirements artefacts produced by less senior BA roles.
• Ability to lead Business demos with Senior Leadership.
• Build effective working relationships with business partners, and across the project team at all levels, to aid effective collaboration and communication.

Experience Required

• 10+ years full life cycle experience in a similar position (with similar responsibilities to those described above) required.
• Experience defining Product Frameworks (including Product Definition, rules, inheritance) with Duck Creek technology.
• Prior experience in Commercial Insurance required
• Prior experience working in an International environment is an advantage
• Process and workflow improvement experience required

For positions based in Jersey City, NJ, the base salary range is $93,000-$138,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: New_Hire_Benefits_Overview_202.pdf (sprinklr.com)

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Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

IT - Information Technology

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG PC Global Services, Inc.