Bushnell Golf Account Services- Bushnell Golf

Posted:
8/13/2024, 2:27:00 AM

Location(s):
California, United States ⋅ San Diego, California, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Job Description

Located in San Diego, CA, Foresight Sports is a designer and manufacturer of performance analysis and game enhancement technologies. Our products include launch monitors, simulators, performance/entertainment software, and smart mobility solutions for a variety of sports and games. We are recognized by equipment manufacturers, top professional golfers, and media outlets as the industry leader in performance measurement systems. Foresight Sports is a total technology provider, with more than 60,000 GC launch monitors and golf simulation solutions in use in retail stores, driving ranges, commercial facilities, and homes worldwide. With engineering, manufacturing, and quality-assurance teams all located under one roof, Foresight Sports offers complete, vertically integrated solutions for every segment of the market.

Our team is currently looking for a Bushnell Golf Account Services Representative who will help process sales orders for Bushnell Golf’s core products.

Principle Duties and Responsibilities:

Proactively perform all aspects of the order management process including the following:

  • Proactive engagement with customers and internal functional groups to better understand needs and challenges
  • Order management for PO’s received vis phone, email, and regular mail Processing Ecommerce Orders via EDI
  • Responsible for special order accounts and other assignments.
  • Entering Parts Orders as required
  • Return Authorization entry and routing for approvals
  • Processing credits in a timely manner for customers
  • Manage and support defined team metrics to drive efficiencies
  • General questions from accounts
  • Utilizing B2B for assistance
  • Direct communication with accounts to deliver highest level of customer service possible
  • Researching FedEx Shipments
  • Enter in Sales Leads
  • At times, may receive consumer lab questions that will require research and follow up
  • At times, assist with purchase order entry during peak show periods
  • All other duties as assigned

Requirements and Qualifications:

  • Bachelor’s degree preferred, or a combination education and 1-2 years of Account Service experience
  • Excellent interpersonal skills, written and oral communication skills, and multitasking skills
  • Independent thinker and strong problem solving skills
  • Knowledge of outdoor products and industry preferred
  • Prior experience utilizing ERP Operating Systems and Microsoft Suite programs including Excel, Word, and CRM Products

Pay Range:

$64,500.00 - $96,700.00

The actual annual salary offered to a candidate will be based on variables including experience, geographic location, education, and skills/achievements, and will be mutually agreed upon at the time of offer.

We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, tuition reimbursement, gear discounts and the ability to add value to an exciting mission!

Our Postings are not intended for distribution to or use in any jurisdiction, country or territory where such distribution or use would violate local law or would subject us to any regulations in another jurisdiction, country or territory. We reserve the right to limit our Postings in any jurisdiction, country or territory.

Equal Opportunity Employer Minorities/Females/Protected Veteran/Disabled