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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Role Summary

The Workplace Experience Professional will ensure seamless client visit experiences at our Bengaluru site. This includes coordinating logistics, maintaining workplace readiness, and delivering hospitality aligned with brand standards. The role requires strong stakeholder management and operational excellence to support a high-profile client environment.

Key Responsibilities

Client Visit Management

• Manage end-to-end client visit logistics: scheduling, itineraries, meeting room bookings, access passes, parking, and refreshments.

• Coordinate with Security for visitor access compliance and emergency briefings.

• Ensure AV/IT readiness for presentations and video conferencing during visits.

• Greet and host clients professionally, ensuring a positive experience.

Workplace Operations

• Conduct daily walkthroughs to ensure readiness of client-facing areas.

• Raise service requests and track closure for any defects impacting client visits.

Vendor & Stakeholder Coordination

• Liaise with internal teams (Admin, IT, Security, EHS) and external vendors for flawless execution.

• Manage urgent Non-PO approvals and maintain documentation for compliance.

Compliance & Safety

• Ensure adherence to EHS protocols, visitor safety briefings, and evacuation procedures.

• Maintain hygiene and statutory compliance standards for client-facing zones.

Reporting

• Prepare daily readiness reports, visit summaries, and MIS dashboards.

• Maintain SOPs and checklists for client visits and audit readiness.

Qualifications

• Bachelor’s degree in Hospitality, Facilities Management, or related field.

• 2–5 years of experience in workplace operations, hospitality, or client services.

• Familiarity with CAFM tools and visitor management systems.

Skills

• Strong communication and client handling skills.

• Operational rigor and attention to detail.

• Basic technical knowledge of AV/VC setups.

• Vendor management and budget awareness.

• Proficiency in MS Office.

Preferred Certifications

• Hospitality/Front Office certification.

• Basic EHS/Fire Safety awareness.

Location:

On-site –Bengaluru, KA

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.