Senior Officer, Pension Sales Support

Posted:
7/22/2024, 5:00:00 PM

Location(s):
Kowloon, Hong Kong, China ⋅ Hong Kong, China

Experience Level(s):
Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Responsibilities

  • MPF application checking
  • Follow up outstanding information on application with both distributors and clients
  • Answer enquiries from distributors and customers in services counter & enquiry hotline/email
  • Compile sales related reports to management
  • Coordinate logistics for sales materials, sales incentive programmes & channel record maintenance 
  • Provide assistance on ad-hoc projects
  • Strong communication and interpersonal skills
  • Provide professional and technical advice to agents and prospective clients
  • Communicate and build relationship with agents support for business development
  • Conduct face to face interactions with distributors and clients

Qualification & Preferred Skills

  • HKDSE (or equivalent) or above
  • 3 years experience in providing sales or administrative support to business development team
  • Able to cooperate and work with other departments to resolve complicated administrative issues
  • Able to handle clerical work independently
  • Answer telephone enquiries from distribution channels in a professional manner
  • Knowledgeable in Words, Excel & Powerpoint
  • Basic understanding of the distribution of group & pension businesses
  • Good communication and inter-personal skills
  • Customer focus

Job Category:

Customer Service / Operations

Posting End Date:

22/09/2024