Job Description

About Embry-Riddle Aeronautical University

At Embry-Riddle, we take pride in our position as the world's largest and most comprehensive university dedicated to aviation and aerospace. Located in Daytona Beach, Florida, and Prescott, Arizona, our esteemed residential campuses offer a prestigious educational experience. However, our commitment to education knows no borders as our Worldwide campus expands our reach globally, providing a world-class education online and at approximately 110 locations across the United States, Asia, Europe, and Central and South America. This breadth of reach ensures students can access our exceptional programs without geographical limitations. 

With a history spanning nearly a century, we have continually adapted to the dynamic needs of the industries we support. In the Academic Year 2022-23, we welcomed over 11,100 students to our residential campuses and over 19,000 students at our Worldwide campus.  

Join our global community and embark on a journey of academic excellence and limitless possibilities. To find out more about our benefits and why ERAU has been named a “Great College to Work For” for 13 consecutive years, visit our careers page.     

The Opportunity

The Flight Department is seeking a Flight Data Reception and Scanning Professional. This customer service professional will support the Flight Data & Certification Department as the first point of contact with the customer and strives to meet their needs in a professional, cheerful, courteous, and efficient manner. Records collected in the department will be submitted to the FAA, so accuracy is demanded of the position.

Responsibilities include:

• Receiving students and colleagues at the reception desk

• Answering the phone and emails

• Reviewing documentation for errors and scanning documents to support the process

• Performing data entry

• Supporting the needs of the Analysts, Specialists, ACR, and Manager

• Guiding student assistants in support of those tasks

• Other duties as assigned

ERAU benefits include:

• Retirement Plan - ERAU offers immediate vesting and provides a 6% gift and will match up to 4% of employee contributions

• Three health plan options – HMO, PPO, and high deductible plan with a health savings account

• Tuition waivers for employees, spouses, and dependent children

• Use of various campus services: fitness center, library, mail room and enjoy observation flights

Qualifications

• High school diploma or GED required.  Associate’s degree preferred.

• Analytical skills with proficiency in Microsoft Access, Excel, PowerPoint, Word, Outlook/email, and Internet end-user applications.

• High level of personal communication skills (particularly oral)

• Strong computer skills

• Detail and customer service oriented

• Progressively responsible office experience preferred

• Strong organizational skills

• Ability to work independently