Join us in creating exceptional experiences for our customers! You will build knowledge and support others while participating in problem-solving discussions. Your expertise in Customer Technical Support will be invaluable as you engage with our clients and help them navigate their challenges. We are excited to see how you can contribute to our mission of delivering outstanding service and support. Your journey with us promises to be rewarding and impactful!

Assist customers in troubleshooting technical issues and provide effective solutions.
Communicate clearly and effectively with customers to understand their needs and concerns.
Document customer interactions and technical issues for future reference and improvement.
Collaborate with cross-functional teams to enhance service delivery and customer satisfaction.
Stay updated on product knowledge and industry trends to provide informed support.

HERE'S WHAT YOU WILL NEED:

Advanced proficiency in Customer Technical Support.
It is advantageous to have prior experience in relevant related skills.
Bachelor's Degree in relevant field of studies.

BONUS POINTS IF YOU HAVE:

Intermediate proficiency in Customer Satisfaction.
Advanced proficiency in Problem Solving.
Intermediate proficiency in Communication Skills.
Expert proficiency in Technical Troubleshooting.
Master proficiency in Service Level Agreement Compliance.

#LI-LATAM

HERE'S WHAT YOU WILL NEED:

Advanced proficiency in Customer Technical Support.
It is advantageous to have prior experience in relevant related skills.
Bachelor's Degree in relevant field of studies.

#LI-LATAM

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Declaración de igualdad de oportunidades en el empleo        

                                                        
Creemos que nadie debe ser discriminado por sus diferencias. Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, discapacidad, condición de veterano militar, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía ni ningún otro criterio protegido por la legislación aplicable. Nuestra rica diversidad nos hace más innovadores, competitivos y creativos, lo que nos permite servir mejor a nuestros clientes y comunidades.