Senior Technical Writer

Posted:
1/14/2025, 10:13:14 AM

Location(s):
Lisbon, Portugal

Experience Level(s):
Senior

Field(s):
Software Engineering

Workplace Type:
Hybrid

Be Part of Building the Future

Dremio is the unified lakehouse platform for self-service analytics and AI, serving hundreds of global enterprises, including Maersk, Amazon, Regeneron, NetApp, and S&P Global. Customers rely on Dremio for cloud, hybrid, and on-prem lakehouses to power their data mesh, data warehouse migration, data virtualization, and unified data access use cases. Based on open source technologies, including Apache Iceberg and Apache Arrow, Dremio provides an open lakehouse architecture enabling the fastest time to insight and platform flexibility at a fraction of the cost.  Learn more at www.dremio.com.

About the role

As a Senior Technical Developer at Dremio, you will be joining a team of dedicated and passionate individuals guiding our Data Lakehouse customers to success. As a Senior Technical Developer, you will be responsible for developing both technical documentation (docs.dremio.com) and educational programming (university.dremio.com).

What you'll be doing

  • For Dremio Docs
    • Collaborating closely with Product Managers, UX/UI designers and engineers to create technical documentation for product features and functionality
    • Develop locally in markdown and push to a private documentation repository while also serving as a reviewer in the private documentation repository
    • Own the authoring, review process, quality and feedback loop for documentation areas that are assigned through Jira Sprints or formally through product persona assignment
    • Proof read and copy edit documentation that is submitted by Dremio Product Group peers and other contributors to the Dremio Documentation. (ex: PM and Eng)
  • For Dremio University
    • Collaborating closely with Product Managers, UX/UI designers and engineers to create courses in DremioU that feature videos, reading, knowledge validation and hands-on exercises
    • Build course content within LearnWorlds (Dremio’s Learning Management System) 
    • Own the review process, quality and feedback loop for other teams that are developing education in DremioU either for customers or other audiences (partners or employees for example)

What we're looking for

  • 5+ years of experience as a technical writer, instructional designer, content developer or other similar roles
  • Experience writing technical documentation and educational content (courses, guides, how-tos, etc)
  • Familiarity with GitHub (via CLI) to manage branches and push documentation updates to the repository
  • Familiarity with JIRA for request, task and writing management as well as review process

Bonus points if you have

  • Knowledge on Big Data, Cloud and distributed systems
  • Docusaraus experience 
  • Instructional Design experience
  • SQL experience

Return to Office Philosophy

Workplace Wednesdays - to break down silos, build relationships and improve cross-team communication. Lunch catering / meal credits provided in the office and local socials align to Workplace Wednesdays. In general, Dremio will remain a hybrid work environment. We will not be implementing a 100% (5 days a week) return to office policy for all roles.

#LI-JF1 #LI-Remote

What we value 

At Dremio, we hold ourselves to high standards when it comes to People, Thinking, and Action. Our Gnarlies (that's what we call our employees) communicate with clarity, drive accountability, and are respectful towards each other. We confront brutal facts and focus on results while operating with a sense of urgency and building a "flywheel". People who like to jump in and drive momentum will thrive in our #GnarlyLife.

Dremio is an equal opportunity employer supporting workforce diversity. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, protected veteran status, disability status, or any other unlawful factor.

Dremio is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request accommodation due to a disability, please inform your recruiter.

Dremio has policies in place to protect the personal information that employees and applicants disclose to us. Please click here to review the privacy notice. 

Important Security Notice for Candidates

At Dremio, we uphold trust and transparency as paramount values in all our interactions with customers, partners, employees, and the general public. We have been targeted by individuals creating fake domains similar to ours to scam prospects and candidates. Please note that all official communications from us will be from an @dremio.com domain. If you suspect you've been targeted by a scam, it's imperative to report the incident to your local law enforcement agencies. For more information about this type of scam, please refer to Dremio's official statement here.

Dremio is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.