Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

onCourse is an global demo and training program. Our mission is to provide employees, partners, and customers with access to immersive demo and training experiences using Rockwell Automation software and hardware.

You will report to the Global Technical Manager onCourse and have a hybrid schedule working in Katowice, Poland.

Your Responsibilities:

• Responsible for onCourse online hardware infrastructure, capabilities, and user experience. (50%)
• Responsible for onCourse shipping hardware demo box designs and regional agreement (25%)
• Support our large customer events in EMEA (25%)

Hardware Equipment:

• Allow product, application, system, and industry level content by collaborating with SMEs to create hardware demos that simulate realistic applications.
• Design and order new equipment. Manage the relationship with our third-party vendor. Ensure drawings are updated.
• Coordinate global activities and updates with the global onCourse hardware team.

onCourse Architecture & Reset System

• Maintain involvement, knowledge, and documentation of our hardware architecture
• Maintain our automated server-based reset system that prepares hardware equipment for the next customer experience.
• Develop reset procedures and scripts using internal backend software tools

onCourse Support

• Work and collaborate with other onCourse admins to provide top-notch customer experience.
• Assist content owners with creating or updating existing demo/training content that uses hardware.

Event Support

• Pre-Event Support (Kick-Off, Updates, Event Asset coordination, Collaboration with domain experts)
• Event On-Site Support (Event setup and tear-down, Events startup support)
• Post-Event Support (Unloading, Event asset reception / check-in)

Things to be excited about:

• You will be a critical part of a young and growing program, facing new challenges every day.
• You will develop clever tools and tricks that enhance our customer's user experience

The Essentials - You Will Have:

• Experience of RA's hardware offerings (Controllers, IO, Drives, Motion, Safety, and Networks)
• 3+ years using and programing RA hardware products
• OR… A strong automation background and ability to complete 3 months of advanced RA product training (EIT).
• Experience working with and wiring electrical systems.
• Read and markup wiring diagrams.
• 2+ years of experience
• Basic knowledge of computer virtualization (ESXi, VMware, Hyper-V), OS settings, services, and processes.
• 2+ years of experience

The Preferred - You Might Also Have:

• Knowledge of Rockwell's existing demo's and training material
• Experience with TAF, RA Tools, Python
• Experience with MS Azure
• Intermediate knowledge of IT technologies (switches, routers, VLANs, and VPNs)

What We Offer:

Our benefits package includes …

• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• On-demand digital course library for professional development
• Comprehensive mindfulness programs with a premium membership to Calm
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program

... and other local benefits!

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.