Distribution Operations Manager

Posted:
11/11/2024, 10:31:24 PM

Location(s):
Indiana, United States ⋅ Indianapolis, Indiana, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Operations & Logistics

Are you ready to be part of a company that's not just talking about the future, but actively shaping it? Join The AES Corporation (NYSE: AES), a Fortune 500 company that's leading the charge in the global energy revolution. With operations spanning 14 countries, AES is committed to shaping a future through innovation and collaboration. Our dedication to innovation has earned us recognition as one of the Top Ten Best Workplaces for Innovators by Fast Company in 2022. And with our certification as a Great Place to Work, you can be confident that you're joining a company that values its people just as much as its groundbreaking ideas.

AES is proudly ranked #1 globally in renewable energy sales to corporations, and with $12.7B in revenues in 2023, we have the resources and expertise to make a significant impact as we provide electricity to 25 million customers worldwide. As the world moves towards a net-zero future, AES is committed to meeting the Paris Agreement's goals by 2050. Our innovative solutions, such as 24/7 carbon-free energy for data centers, are setting the pace for rapid, global decarbonization.

If you're ready to be part of a company that's not just adapting to change, but driving it, AES is the place for you. We're not just building a cleaner, more sustainable future - we're powering it. Apply now and energize your career with a true leader in the global energy transformation.

PRIMARY RESPONSIBILITIES:

  • Capability to lead a 24x7 Operations Control Center
  • Oversee the operation of the power distribution system including voltage, device operations, safe clearance areas, and restoration
  • Strong communicator both oral and written with highly developed interpersonal, training and computer skills
  • Monitor system performance and respond to outages and emergencies, ensuring a safe and timely restoration of services
  • Make complex operating, engineering, and economic decisions involving the restoration of customer service following system emergencies and coordinate the distribution system effort with the Transmission Control Center, Grid Operations, and Lines Department
  • Must have the ability to make quick decisions on a minute’s notice and work well under pressure
  • Maintains a work environment that promotes good customer service, striving to economically meet customer requests within the timeframe requested
  • Maintains a safe, professional work environment that offers employees challenging and meaningful work and opportunities to develop their skills by operating the distribution system
  • Directs the preparation and execution of contingency plans for operating the distribution system during natural disasters, civil disturbances, and in other critical situations
  • Direct, plan, and arrange work schedules to meet both unscheduled and regular work
  • Participate in long-range Company planning with other departments
  • Directs departmental personnel regarding assignments; reviews records, reports, and analyses related to the department’s work; participates in such work as may be required to meet normal and emergency conditions
  • Manage Distribution Dispatch and Operations office personnel representing the Company to the customer in all matters regarding Company business and operation of the customer’s service during those hours when the main offices are closed
  • Works closely with the Customer Service Team
  • Forecasts a significant portion of the operation and maintenance budget and subsequent control of those expenses
  • Serves as acting Director of System Operations, as assigned.

BASIC REQUIREMENTS:

  • High school graduate or equivalent
  • Ten (10) years of related experience
  • Understanding of Distributed Energy Resources on electrical distribution systems
  • Available for all Distribution Operations shifts (24/7)
  • Ability to work with people and have knowledge of industry practices relating to safe electric utility distribution system operations and the electric service restoration process
  • Knowledge of the job functions of a trouble tech, line tech, switch person, service dispatcher, Transmission System Operators, Grid Operator, and line patrol person during normal and emergency conditions
  • Good problem solving and resource management skills
  • Excellent computer skills to include Microsoft Suite, Excel and Access
  • Self-starter willing to work in a team environment and operate with a minimum of supervision

PREFERRED SKILLS:

  • Post-secondary, vocational or technical training
  • Prior supervisory experience leading bargaining unit staff
  • Experience with and implementing an Advanced Distribution Management Systems (ADMS)
  • Experience in D-SCADA, GIS, Mobile Work Platforms, Leading Storm Response & Restoration, AMI/AMR Meter Technology

AES is an Equal Opportunity Employer who is committed to building strength and delivering long-term sustainability through diversity and inclusion. Respecting all backgrounds, differences and perspectives enables us to improve the lives of our people, customers, suppliers, contractors, and the communities in which we live and work. All qualified applicants will receive consideration for employment without regard to sex, sexual orientation, gender, gender identity and/or expression, race, national origin, ethnicity, age, religion, marital status, physical or mental disability, pregnancy, childbirth, or related medical condition, military or veteran status, or any other characteristic protected under applicable law. E-Verify Notice: AES will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.