Location

New York, New York

Shift:

Day (United States of America)

Description:

Patient Coordinator – Medical Interpreter – Global Patient Services- Bilingual Arabic

Each year, thousands of patients from all over the world travel to NewYork-Presbyterian. Renowned physicians, leading-edge technology and ground-breaking procedures make us a destination center for care. Global Services has a team of dedicated professionals who make our patients feel at home while they are far from home. Our global presence is growing, and we are seeking a dynamic team member to provide high quality patient care.

In this position, you will serve as a primary contact and coordinator for assigned international patients receiving care at New York-Presbyterian Hospital (NYP) who are under the care of an NYP affiliated physician. This includes coordination of the entire referral process from initial inquiry, receipt of medical records, determination of services needed, coordinating services delivered, interfacing with counselors and staff on financial and other administrative matters, and following-up as necessary after services are completed, including after the patient has returned home. Effectively represents International Services by providing personalized assistance and orientation to NYP facilities and physicians as well as providing information on lodging and other amenities available to the patient and his/her family/guests. Exercises judgment in organizing all aspects associated with the patient’s visit and medical treatment at NYP in a culturally sensitive manner. Interfaces as required with the faculty physicians of Weill Cornell and Columbia medical schools and their respective physician organizations where applicable. In addition, assists the leadership of International Services as needed with specific marketing and business development activities in select international markets.

This is a daytime position, but may require flexibility after normal business hours, including early mornings and late evenings.  

Preferred Criteria

• Bachelor's Degree

Required Criteria

• 3-5 years' experience in a patient services environment in a tertiary care medical centers physician’s office, or related health care setting, or in public relations, or within the premier hospitality industry having direct contact with guests and the general public.

• Must pass Interpreter Skills Test unless already certified as medical interpreter

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.
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• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group
• 2022 “Best Adoption Friendly Workplace” - Dave Thomas Foundation

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

$66,500-$99,000/Annual

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.