Daimler Truck AG group is the leader in the global automotive industry with more than 120 years of experience in 200 countries.
Our people reflect the company values: Passion, Respect, Integrity and Discipline; we are looking for engaged individuals to join this diverse group, which manages ever-changing challenges.

Daimler Truck, a leading and pioneering group worldwide in the automotive industry with more than 120 years and presence in more than 200 countries. In Mexico it has the divisions of: Daimler Truck, Daimler Truck Buses and Daimler Truck Financial Services.
In our people, we can reflect our corporate values: Our customers success is our success, moving at the speed of right, one team best team, and we are looking for highly committed individuals to join the group in an environment of diversity and constant challenges.

Objective of the position:

 Lead cross-functional teams to identify the most critical field issues, analyze trends, open and manage FRACAS investigations, and escalate technical concerns to the appropriate subject matter experts (SMEs). Provide the structure, accountability, project management, and coordination needed to drive issues from identification through sustainable resolution in a timely manner.

The FQT Lead will work within a team of fellow FQT Leads and will focus on a specific portion of the vehicle. They will also own unique tertiary responsibilities, such as company and team reporting on quality, FRACAS tool and process ownership, Rate Planning, report out forums, etc.

Indispensable Requirements (Candidates who do not meet these requirements may be discarded):

• Demonstrated experience leading cross-functional projects and teams to deliver timely, data-driven results.
• Experience with structured problem-solving methodologies. Black Belt Certification, PMP Certification, or other structured problem-solving certification required.
•  Strong interpersonal and communication skills, including experience presenting to and influencing upper management.
• Familiarity with DTNA products, manufacturing plants, and internal processes (e.g., engineering release, Purchasing, LCM, production operations, Compliance, Aftermarket, Service, telematics).
•  Knowledge of DTNA warranty data, including data structure and trend analysis. Well-rounded knowledge of DTNA product design, system integration, layout, and/or testing (i.e., “truck knowledge”).
• Strong background in statistics, analytics, and/or forecasting, with the ability to translate data into actionable insights.
• English level: B2
• Spanish level: C2

Soft Skills:

• Project management
• Analysis and problem solving
• Effective communication
• Conflict management
• Influence and negociation
• Analysis and problem solving

Academic Knowledge: Bachelor’s Degree in Engineering or related technical area

At Daimler Truck we are united in our purpose “We work for all who keep the world moving”. This motivates us to pursue our common goal: leading sustainable transportation. However, our impact as a global transportation company depends entirely on the impact of each individual at Daimler Truck. That’s why we ensure that our people are encouraged and empowered to show their full impact.

We promote diversity and stand for an inclusive corporate culture. We value the individual strengths of our employees, because these lead to the best team performance and thus to the success of our company.

You can be your true self at Daimler Truck. Inclusion and equal opportunities are important to us. We welcome applications from people of all cultures, generations, physical appearance, phases of life, sexual orientation, gender identity, sexual expression, people with disabilities and people from any underrepresented group.

Main Functions:

• Issue Identification: Monitor trends and identify emerging risks. Coordinate and lead cross-functional investigations on product quality by analyzing warranty patterns relative to product configurations
• Corrective action and reporting: Summarize the problem scope into a Failure Reporting and Corrective Action System (FRACAS), quantify failure modes and probable root causes, coordinate cross-functional teams, drive accountability and facilitate structured problem-solving and corrective actions.
• Lead tertiary responsibilities and special assignments (will be allocated based on individual skillsets, capacity, and areas of expertise, including reporting, systems, and process-related work)
• Answer report requests on various quality topics and provide analytical/statistical analysis to management as needed. Support rollout, training, and continuous improvement activities
• Support Rate Planning as a key input to setting truck rates Support developing and maintaining process documentation, training, and knowledge-sharing platforms.

Work Location Opportunity

Additional Information