The Reference Data Services Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.

 

In this role, you’re expected to:

• Remediates data in the Clients and Reference Data/Account systems.

• Provision accounts and/or bases for Citi’s global customer base within established support thresholds.

• Liaises with other teams globally to ensure data quality is remediated.

• Provides a high level of customer service to our internal stakeholders.

• Analyzing and finding the key areas for process improvement and also creating an action plan for the implementation of the same.

• Ensure the escalations raised by clients are handled appropriately in a timely manner.

• Ensure adherence to pre-assigned SLO requirements for designated requests at a personal and drive at team level.

• Working hours: 10:00 - 18:00
  
  
  
   

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor's degree/University degree or equivalent experience

• 0-2 years working experience

• Managing various data remediation work streams Projects Knowledge

• Experience of maintaining client static data within a capital markets environment

• Takes ownership of allocated work and is accountable

We offer:

• Working in an international environment in one of the greatest financial institutions worldwide

• An enjoyable and challenging learning path, which leads to a deep understanding of Citi’s products and services

• Competitive salary and social benefits (medical care, multisport, life insurance, award-winning pension plan, holiday allowance, hybrid work model, paternity/maternity scheme, award/recognition system, very lucrative employee referral program, and other).

• Consideration for a yearly bonus

• International projects in a culturally diverse and dynamic environment as well as learning top quality organizational culture.

• A supportive workplace for professionals returning to the office from childcare leave

• Abundance of internal job opportunities locally and globally
  
  
   

#LI-NW1

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Job Family Group:

Operations - Services

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Job Family:

Reference Data Services

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Time Type:

Full time

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