The role requires a leader who can lead and support Citi's Enterprise Resilience Operational Resilience (Ops Res) program across multiple business lines. The successful candidate will work closely with the Cluster and Global CoB teams and with local business and country
management on a global basis.

The position requires a candidate with good management skills, leadership capabilities, and an ability to lead a variety of activities in parallel. The candidate must be able to form trusting relationships with senior executives, should push for delivery of workload within prescribed
timeframe and should be able to influence within the businesses being supported in order to capture and maintain high quality Ops Res plans that are able to measure business performance and support Citi's businesses in demonstrating stronger operational resilience.

Responsibilities:

• Defines, implements, and applies area wide Ops Res policies and standards by leveraging knowledge of globally accepted Ops Res principles.
• Manages all related Ops Res deliverables such as: IBS identification, ITOL setting, scenario testing and the monitoring of ITOL breaches.
• Filter and communicate updates from Citi’s Office of Emergency Management (OEM) and/or Cyber Fusion Center to respective Ops Res CoB teams as needed.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying
• sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Managing meetings effectively, including agenda setting, minute taking and follow-up actions alongside supporting material preparation for senior governance forums.

Qualifications:

• Experience in banking or financial services is required.
• Knowledge of Operational Resilience is an advantage.
• Knowledge of Citi business operations is an advantage.
• Ability to manage projects, expectations, and maintain key relationships.
• Familiarity with the emerging regulatory environment as it relates to Operational Resilience.
• Having the ability to operate in a structured and methodical manner with a limited level of direct supervision.
• Can exercise close attention to detail and work in demanding change environments.
• Advanced project management, data analysis and reporting ability; with a good understanding of supporting technologies (applications, reporting tools, and data presentation).
• Excellent verbal and written communication skills.

Education:

• Bachelor’s/University degree, Master’s degree preferred

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Job Family Group:

Corporate Services

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Job Family:

COB & Crisis Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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