Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Websphere Application Server & Portal Administration
Good to have skills : IBM WebSphere Application Server Application Deployment
Minimum 3 year(s) of experience is required
Educational Qualification : 15 Years Regular Education

Summary: As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Provide ongoing technical support and maintenance for production and development systems and software products. - Configure services on various platforms and implement technology at the operating system-level. - Troubleshoot hardware/software issues at L1 and L2 levels. - Collaborate with team members to resolve technical problems. - Assist in the implementation of software solutions from specific vendors/brands. - Ensure adherence to defined operating models and processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Websphere Application Server & Portal Administration. - Good To Have Skills: Experience with IBM WebSphere Application Server Application Deployment. - Strong understanding of server and network areas. - Experience in troubleshooting hardware and software issues. - Knowledge of operating system-level implementation. - Familiarity with software solutions from specific vendors/brands. Additional Information: - The candidate should have a minimum of 3 years of experience in Websphere Application Server & Portal Administration. - This position is based in Kolkata. - A 15 Years Regular Education is required.

15 Years Regular Education

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