USW Bidding Period: 09/04/2025 - 09/08/2025

Join Cleveland Clinic Akron General where we have been providing world-class care to the community for over 100 years. At Akron General, you will work and learn from some of the best caregivers, provide and receive multitudes of support and appreciation, and create the steppingstones toward a rewarding career with one of the world's most respected healthcare organizations.    

Akron General is looking to add a Clerk to the Akron Internal Medicine Center team. In this role, you will be responsible for the accurate and efficient completion of physicians' orders, processing consultations and referrals and making appointments for Akron Internal Medicine Center patients. You will use decision trees to arrange specialty visits and coordinate advanced imaging via Epic or Central Scheduling as well as handle incoming calls about scheduling and referrals. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.   

A caregiver in this position works days from 8:30AM – 5:00PM. 

A caregiver who excels in this role will:  

• Transcribe physician orders, process consults and referrals and schedule all tests, lab work and appointments for office patients. 

• Complete necessary forms, requisitions and communications. 

• Provide patients with accurate information in a concise, informative manner while respecting patients' right to privacy. 

• Separate STAT orders and requests from regular workflow and processes, appropriately. 

• Track IMCA patient labs and procedures. 

• Maintain appropriate level of forms, materials and supplies. 

• Communicate all pertinent patient care information to appropriate personnel. 

• Function as back-up to Billing Secretary, assisting with phone calls, as needed. 

• Build and maintain physicians' schedules. 

• Assist in orientation of new personnel. 

• Complete mandatory training and education in order to maintain organization and department specific competencies and requirements. 

Minimum qualifications for the ideal future caregiver include:  

• High School Diploma or GED 

• Competent with computer software, practice management systems and Windows application 

• Knowledge of medical terminology, anatomy and physiology 

• One year of experience as a clerk, physician's receptionist or similar position in a hospital 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/