Senior Manager Digital Transformation

Hybrid: 3 days at the office per week

Travelling 50% of the time

Role Responsibilities

• The role brings end-to-end leadership across scoping, planning, risk mitigation, and stakeholder alignment, ensuring the successful rollout of key digital capabilities, positioning them with internal and external stakeholders. across the Region and its various markets.
• In parallel, the role will contribute to revenue and market growth through strategic sales enablement, supporting go-to-market planning, opportunity shaping,
• Owning and driving digital revenue growth, customer acquisition, and usage. Identify opportunities for market penetration and monetization through digital channels and digital solutions.
• The role encompasses a combination of business and technical knowledge: must understand how the digital products for the payments industry work and latest digital technology in order to identify opportunities for product development and partnerships.
• Has an understanding of the company's value delivery chain with the customer in mind and is able to build efficiency and effectiveness across the organization while defining and executing a digital roadmap for the region.
• Education: Bachelor's degree, or equivalent, in Business Administration, Computer Science, Engineering or closely related discipline. A Master's degree is a plus.

Role Requirements

• 10+ years of experience in business development, product, or project management in digital transformation
• Or a combination of the below:
• 5+ years of experience in digital consumer financial services
• 5+ years of working with a geographically dispersed team of leaders and stakeholders.
• 3+ years of experience with digital sales enablement or commercial strategy, ideally within the remittance or broader digital financial services space.

• French and English fluency - Arabic is a plus

We make financial services accessible to humans everywhere. Join us for what’s next. 

Western Union is well positioned to become the world’s most accessible financial services company —transforming lives and communities. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. 

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/ 

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few 
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. 

Your Morocco specific benefits include:  

• ​Luncheon vouchers for Full Time employees  

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. 

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, colour, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. 

#LI-LP1 #LI-Hybrid

Estimated Job Posting End Date:

10-06-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.