At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Our Hyperautomation & AI team is part of this and uses advanced technologies to automate business and IT processes. This can include anything from simple task automation to complex decision making. We empower our employees and processes with digital superpowers. The team owns enterprise capabilities for AI/ML, Robotic Process Automation, and Process Mining.
Medtronic is hiring an IT Technologist to play a pivotal role in designing and implementing complex Hyperautomation & AI solutions leveraging multiple capabilities such as Artificial Intelligence (AI/ML), Generative AI, Agentic AI, Intelligent Process Automation (IPA), Robotic Process Automation (RPA), Process Mining and no-code automation that leverage our data warehouse and machine learnings platforms and our integrations platform.
Your extensive experience and deep understanding will drive the success of our projects and contribute to the overall IT strategy of the organization.
As an IT Technologist, you will be a senior member of our technology team responsible for shaping and executing our organization's strategy. Your extensive experience in designing and implementing complex solutions will be crucial in ensuring the business processes are automated across our business and functions.
If you are an IT professional with a deep understanding of Hyperautomation & AI and a passion for driving automation with innovative solutions, we encourage you to apply and become a key contributor to our organization.
We believe that when people from different cultures, genders, and points of view come together, innovation is the result —and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communications if we hope to have long-term sustainable impact.
Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world.

Bring your talents to an industry leader in medical technology and healthcare solutions – we’re a market leader and growing every day. You can be proud to be a part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We encourage and support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare. Join us for a career in IT that changes lives. Medtronic is committed to fostering a diverse and inclusive culture. Check out the accomplishments of our Women in IT group! http://bit.ly/MedtronicWomeninIT

Responsibilities may include the following and other duties may be assigned:

• Design, develop, and deploy AI-powered experiences using Glean across enterprise use cases (search, Q&A, copilots, summarization, insights).
• Configure and extend Glean internal components, including:
  • Glean Connectors (for enterprise systems such as SharePoint, Confluence, Jira, ServiceNow, file systems, etc.)
  • Glean Search & Retrieval frameworks (relevance tuning, permissions-aware search)
  • Prompt Library & Prompt Engineering for domain-specific AI workflows
  • Glean Apps / Actions / Workflows (task execution, integrations, orchestration)
  • Knowledge Graph & Metadata configurations
  • User roles, access controls, and security configurations
• Troubleshoot, optimize, and enhance Glean-based AI solutions for performance, accuracy, and user experience.
• Build agentic and workflow-driven AI solutions that combine Glean with automation platforms (RPA, APIs, scripts).
• Develop decision + execution flows where Glean acts as the intelligence layer.
• Partner with automation teams to integrate Glean with:
  • RPA tools (UiPath / Automation Anywhere or equivalent)
  • API-driven enterprise workflows
  • Data platforms (knowledge on ETL, Data Lake, Iceberg tables, DW, Structured / unstructured)
• Write clean, maintainable, and testable code using modern development practices.
• Develop integrations using APIs, webhooks, and SDKs.
• Support CI/CD, configuration management, and environment promotion.
• Ensure solutions meet enterprise standards for auditability, compliance, and reliability.
• Participate in the UAT sessions, gather stakeholder feedback and incrementally offer best suitable solution for the requirements with highest level of performance and quality.

Required knowledge and experience:

• 4+ years of experience or Advanced Degree with minimum of 2 years in Computer Science, Data Science, Business Analytics, or related field.
• Strong programming experience in Python, JavaScript, or similar enterprise languages.
• Solid understanding of REST APIs, JSON, OAuth, authentication & authorization.
• Experience working in enterprise IT environments with security and compliance constraints.
• Deep technical knowledge in one or more of the Hyperautomation & AI technologies such as AI, RPA within platforms such as UI Path, Automation Anywhere, Databricks, Snowflake and Cloud computing.
• Continuous Learning mindset, commitment to staying updated with the latest advancements in AI technologies, tools, and methodologies.
• Building and configuring Glean connectors
• Creating AI-powered search, Q&A, and knowledge experiences
• Working with Glean internal components such as prompt frameworks, search relevance tuning, actions, and workflows
• Experience owning Glean solutions end to end—from setup to production rollout and support.
• Practical experience applying LLMs, prompt engineering, and retrieval-based AI in real-world use cases.
• Understanding of RAG (Retrieval Augmented Generation) patterns.
• Experience working with unstructured enterprise data.
• Strong problem-solving and analytical abilities, with a keen eye for detail and accuracy. Analyze complex scenarios and offer innovative solutions to enhance overall platform and efficiency.
• Effectively communicate technical findings and process insights to non-technical stakeholders, and cross-functional teams.
• Business Acumen: Understanding of business operations and the ability to align AI solutions with organizational goals to drive value
• Practical experience applying LLMs, prompt engineering, and retrieval-based AI in real-world use cases.
• Understanding of RAG (Retrieval Augmented Generation) patterns.
• Experience working with unstructured enterprise data.
• Co-pilot studio knowledge is a plus
• Generative AI, Machine Learning, AI/ML, Glean, Copilot Studio, Databricks, Robotic Process Automation (RPA), Intelligent Automation (IPA), JavaScript, Python, UI Path, Data Science, Software Development, Value Creation, Technologist, Process Automation

 

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

 

 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

 

 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here