We're reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia.

 
We’re evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development pipeline, we do things differently.

We are Vicinity.

Role purpose

The key purpose of the Technical Business Analyst role is to analyse and translate business requirements to detailed technical specifications that guide the solution development process.

Key Responsibilities

Requirements Elicitation:

• Collaborate with business stakeholders to understand their needs, goals, and objectives
• Elicit and document detailed business requirements, ensuring a clear understanding of the desired outcomes

Analysis and Documentation:

• Analyse and document business processes, systems, and workflows
• Create process models, data models, and other relevant documentation to illustrate future states

Technical Solution Design:

• Work with the project team to translate business requirements into technical specifications
• Collaborate with architects and developers to design technical solutions that align with business objectives

Data Analysis:

• Conduct data analysis to understand data structures, sources, and dependencies
• Define data requirements and support data modeling efforts

Prototyping and Mockups:

• Develop prototypes or mockups to demonstrate proposed system features or changes, as required
• Gather feedback from stakeholders to refine and improve solution designs

User Acceptance Testing (UAT) Support:

• Collaborate with business users to define UAT criteria and test cases
• Assist in UAT execution, ensuring that the final solution meets business requirements

Risk Analysis:

• Identify and assess potential risks associated with technical solutions
• Work with the project team to develop risk mitigation strategies

Documentation Management:

• Maintain accurate and up-to-date documentation throughout the project lifecycle
• Ensure that documentation is accessible to relevant stakeholders

Communication and Collaboration:

• Facilitate communication between business and technical teams
• Collaborate with developers, architects, and other project stakeholders to ensure a shared understanding of requirements

Change Management:

• Support the change management process by identifying the impact of proposed changes on existing processes and systems
• Assist in developing and implementing plans to manage the transition to new systems or processes

Continuous Improvement:

• Identify opportunities for process improvement and optimization
• Provide feedback on lessons learned and contribute to the improvement of project methodologies

Training and Support:

• Collaborate with training teams to develop materials and resources for end-users
• Provide support during the implementation phase and address user queries or concerns

Alignment with Business Strategy:

• Ensure that proposed technical solutions align with the overall business and IT strategy
• Provide recommendations for technology or process improvements that support strategic goals

Key Role Relationships 

• Business Analyst

• Product Owner

• Business Lead

• Process Lead

Capability and Experience

Business Analysis Skills:

• Requirements Gathering: Proficient in techniques for eliciting and documenting business requirements, such as interviews, surveys, workshops, and use cases
• Business Process Modelling: Ability to model and analyse business processes using tools like BPMN (Business Process Model and Notation)

Technical Proficiency:

• Understanding of Systems Architecture: Familiarity with systems architecture and the ability to understand how different components of a system interact
• Data Analysis: Ability to analyse data requirements and design data models
• Technical Documentation: Proficient in creating detailed technical documentation, including specifications, data dictionaries, and system diagrams

Communication Skills:

• Stakeholder Communication: Strong communication skills to facilitate effective communication between business stakeholders and the technical team
• Documentation Skills: Clear and concise writing skills for creating comprehensive and understandable documentation
• Presentation Skills: Ability to present technical information to both technical and non-technical audiences

Analytical Skills:

• Problem-Solving: Strong analytical and problem-solving skills to analyse complex business problems and propose effective solutions
• Critical Thinking: The ability to think critically and evaluate the impact of proposed solutions on both business processes and technical systems

Project Management Skills:

• Project Coordination: Ability to coordinate with project managers, developers, and other stakeholders to ensure the successful delivery of projects
• Timeline Management: Experience in managing timelines and ensuring that project milestones are met

Collaboration and Teamwork:

• Cross-Functional Collaboration: Ability to work collaboratively with cross-functional teams, including developers, QA teams, and business stakeholders
• Team Facilitation: Experience in facilitating discussions and workshops to gather requirements and make decisions

Technical Knowledge:

• Programming Knowledge: Basic understanding of programming languages and technologies would be beneficial
• Database Understanding: Familiarity with database concepts and SQL queries
• Integration Knowledge: Understanding of system integrations and API interactions

Quality Assurance:

• Testing Knowledge: Understanding of testing processes and the ability to collaborate with QA teams to ensure that solutions meet specified requirements

Adaptability:

• Adaptability to Change: Ability to adapt to changing project requirements, priorities, technologies, and business landscape

Industry and Domain Knowledge:

• Industry Understanding: Familiarity with retail property management, including understanding market trends, competition, and regulatory considerations 
• Regulatory Knowledge: Awareness of regulatory requirements that may impact business processes and technical solutions

Continuous Learning:

• Stay Informed: Proactively stay informed about emerging technologies, industry trends, and best practices in business analysis

Education and Certifications:

• Relevant Degree: A degree in business, information technology, or a related field
• Certifications: Relevant certifications in business analysis or related areas (e.g. CBAP - Certified Business Analysis Professional)

Interpersonal Skills:

• Negotiation and Conflict Resolution: Ability to negotiate priorities and resolve conflicts that may arise during the analysis process

Why Vicinity?

Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes:

• Flexible working options 
• Birthday leave & purchased additional leave
• $1,000 worth of VCX securities rewarded for eligible team members
• Internal mentoring program
• Generous Parental Leave

We live and work by our values of Respect, Integrity, Customer Focus, Collaboration and Excellence.  They are the foundation to everything we do and provide us a north star with which we can shape meaningful places where communities connect.

At Vicinity we embrace and celebrate diversity and are committed to creating an inclusive work environment where we attract, retain and develop our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

Our people and our Employee Advocacy Groups (Gender Balance, Cultural Diversity, Disability & Access and Pride & Allies) actively build community and provide allyship within Vicinity. If you’d like to speak to someone to understand what it’s like firsthand to work here, please reach out to our Talent Acquisition team.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information in this job advertisement or the application form, and require this in an alternate format, please contact our Talent Acquisition Team. Similarly, if you would like to discuss workplace accessibility, any reasonable adjustments we can make to better support you during the recruitment process, or your potential future role please reach out to our Talent Acquisition team:

Email: [email protected]

Phone: +61 3 7001 4000 (request to speak to our Talent Acquisition team)

Note: To be eligible to apply for this position, you must have existing, relevant Australian work rights. At the later stages of the recruitment process the shortlisted candidate/candidates will be required to undergo a Criminal History Background/Police Check as a mandatory part of the process. Additional qualification checks may also be required dependant on role and level.