This is a remote position. If selected, equipment provided.

Shift:

Friday- 10:30am-7pm EST
Saturday -Tuesday -2:30pm-11pm EST (off days Wed & Thurs)

What Will Your Job Look Like?

• Assign same day and urgent trips to third party transportation providers
• Organize and route trips based on schedule and location to ensure optimal fleet performance
• Provide assistance to transportation providers and drivers with issues related to trip performance
• Document and report provider no shows or on-time-performance issues
• Inform transportation providers of any new trips that occur
• Establish and maintain effective communication with transportation providers
• Provide feedback to leadership and Fleet Management on transportation providers performance
• Monitor on-road provision of service for quality and on-time-performance
• Route and Schedule next day and future trips to third party transportation providers daily for assigned region
• Route and schedule trips to transportation providers to ensure vehicle resources are used most efficiently and effectively to meet demand
• Communicate and escalate issues with unscheduled trips as appropriate
• Other duties as assigned

What you’ll need:

Experience, Education & Certifications:

• High School Diploma or G.E.D.
• 6 months of customer service experience

Skills:

• Ability to maintain a high level of confidentiality
• Excellent communication and interpersonal skills
• Good organizational skills
• Detail oriented
• Ability to meet deadlines and complete work in a timely manner
• Skilled in the use of computers, including Microsoft Word, Excel and other Microsoft applications
• Must be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills

Even better if you have...

• 2+ years in transportation routing, dispatching, and scheduling expertise preferred
• 1 year experience working with the applicable transit scheduling system preferred
• Knowledge of GPS and GIS systems preferred

What we have to offer:

• Health and Life Insurance Plans
• Dental and Vision Plans
• 401(k) with a company match
• Paid Time Off and Holiday Pay
• Maternity/Paternity Leave
• Birthday Holiday
• Tuition Reimbursement
• MTM Perks Discount Program
• Leadership Mentoring Opportunities

*Some incentives not available at all locations

Hourly rate: $17.16/hr

Equal Opportunity Employer: MTM is an equal opportunity employer.  MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law.  If you are in need of accommodations, please contact People & Culture.