Posted:
9/4/2024, 10:26:21 AM
Location(s):
Florida, United States ⋅ England, United Kingdom ⋅ Texas, United States ⋅ Dallas, Texas, United States ⋅ Miami, Florida, United States ⋅ Dorchester, England, United Kingdom
Experience Level(s):
Expert or higher ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
Hybrid
Provide day-to-day white glove support to VIPs on all local and remote IT issues. Candidate must possess exemplary customer service skillset and be able to respond to customer questions in a polite and precise manner. Candidate will be required to multi-task, manage time effectively, and follow through with all assignments. Candidate must also possess strong and demonstratable commitment to personal accountability and responsibility through prior job roles. Ability to analyze data/trends and produce and present reports in insightful and meaningful formats is required.
Responsibilities:
Years of Experience: 5-10+ years in IT and supporting technologies
Language requirements: English; Spanish fluency is a plus but not required
Technical Knowledge required
Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Minimum:
Maximum:
Website: https://www.santanderbank.com/
Headquarter Location: Boston, Massachusetts, United States
Employee Count: 5001-10000
Year Founded: 2013
IPO Status: Private
Last Funding Type: Debt Financing
Industries: Banking ⋅ Finance ⋅ Financial Services