We are looking for a Senior Program Manager / Project Manager to lead the coordination, planning, and delivery of multiple high-impact software initiatives. This role operates at the intersection of engineering, systems, and operations — ensuring that complex, interdependent projects move forward efficiently and deliver on our commitments. The ideal candidate is a strategic problem solver and an execution leader who excels at bringing order to ambiguity, managing competing priorities, and driving programs from concept through successful delivery.

RESPONSIBILITIES

• Partner with engineering, systems, and product teams to translate program goals into actionable plans, milestones, and deliverables.
• Coordinate multiple concurrent projects with many moving parts — ensuring dependencies are managed and schedules stay on track.
• Drive clarity and focus across teams by proactively identifying risks, resolving blockers, and communicating priorities.
• Manage program-level communication and reporting to ensure visibility across technical and leadership stakeholders.
• Work closely with the Software Infrastructure and QA teams to support testing, release management, and process improvement.
• Triage and prioritize issues from field operations, balancing customer support and ongoing development timelines.
• Facilitate cross-functional planning sessions, retrospectives, and status reviews to maintain alignment and accountability.
• Champion operational excellence and continuous improvement across development processes and tools.

MINIMUM QUALIFICATIONS

• 5-7+ years of experience in program or project management roles, ideally within a software or technology development environment.
• Demonstrated success managing multiple complex workstreams simultaneously.
• Proven ability to drive results and accountability across cross-functional teams without direct authority.
• Strong understanding of software development, testing, and release methodologies.
• Excellent communication, organization, and problem-solving skills, with a focus on execution and delivery.
• Experience using Jira, Confluence, or similar project management tools.
• Eligibility to work with export-controlled technology.
• Experience with 3D, 2D, or geographic content creation tools such as Maya, Presagis Creator, Photoshop, QGIS, ArcMap, Global Mapper.

BONUS POINTS

• Experience in real-time graphics, simulation, or video game development.
• Familiarity with Jira, Perforce, Visual Studio, Jenkins, or other software development tools.

Background in Computer Science or related field; programming experience with Python or C++ is a plus.