Loan Processor IV - Bilingual

Posted:
9/25/2024, 8:39:59 AM

Location(s):
Lewiston, Maine, United States ⋅ Maine, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Work Location:

United States of America

Hours:

40

Pay Details:

$23.25 - $32.75 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Personal & Commercial Banking

Job Description:

The Loan Processor IV provides support to the lending areas by reviewing the accuracy of mortgage (pre construction, construction, and existing) from conditional approval to closing.

Depth & Scope:

  • Reviews all required documents, such as, borrower documents, D/U & LP findings, title and HOI for submission
  • Orders and follows up on all Third -Party needs. HOI, title, 4506T, payoffs, written verifications, subordinations etc
  • Processes most complex loans such as self-employed income, CEMA, condos and co-ops, Government, Right-Step, Jumbo and Wealth
  • Owns borrower communication on loan file from conditional approval to closing.
  • Reviews all required documents, such as, borrower documents, D/U & LP findings, title and HOI for submission
  • May order or facilitates for ordering responsible for follow up and receipt of HOI, title, 4506T, payoffs, written verifications, subordinations etc
  • Validate all documents required by underwriting are present, accurately indexed and meet the stated underwriter requirements
  • Ensure all data fields required by underwriting are complete
  • Resolve 3rd party conditions on the loan
  •  Interact with vendors providing service on the loan transaction, obtain necessary documentation including Home Owners Insurance providers, Title companies, Home Owners Associations
  • Ensure all services required for the loan transaction are ordered timely
  • Document all interactions on the loan transaction
  • May assist in training other Loan Processors
  • Expert system, industry and process knowledge
  • May coach and mento junior processors
  • May assist junior processors in processing loans
  • May pre-underwrite files
  • May function as manager delegate in certain circumstances
  • May serve as a subject matter expert for special projects

Education & Experience:

  • High school diploma or GED
  • 5 plus years loan documentation experience
  • Demonstrated knowledge of Bank loan products and policies
  • Demonstrated knowledge of lending software
  • detail-oriented with the ability to multitask
  • Ability to handle heavy workload and meet stringent deadlines
  • Outstanding oral and written communication skills, with ability to interact effectively with all customers, both internal and external
  • Solid knowledge and understanding of states regulations
  • Proficient PC skills

Preferred Qualifications:

  • Fluent Chinese/Mandarin OR Spanish
  • Experience with loan file from conditional approval to closing
  • Experience facilitating third party needs and the follow up through receipt
  • Expert industry and process knowledge
  • Experience pre-underwriting files

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Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package


Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at [email protected]. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.