Posted:
1/7/2026, 7:10:17 AM
Location(s):
Victoria, Australia ⋅ Melbourne, Victoria, Australia
Experience Level(s):
Entry Level/New Grad
Field(s):
Customer Success & Support
Workplace Type:
Hybrid
We are seeking a talented individual to join our Echelon Claims team at Marsh. This role will be based in Melbourne, VIC. This is a hybrid role that has a requirement of working at least three days a week in the office.
As a Graduate Claims Associate, your role is integral to the delivery of claims management services to our clients. You will handle a portfolio of general insurance claims for Local Government clients, with a focus on liability claims.
This is a fantastic opportunity for a soon-to-be graduate, recent graduate with a law degree, or someone with less than a year experience in general insurance claims.
We will count on you to:
Manage end-to-end processes for a mixed portfolio of primarily Public Liability, Professional Indemnity and Property claims;
Conduct accurate reserving, claims investigation, manage claims costs, and negotiate with various third parties;
Build and maintain rapport with clients;
Foster relationships with internal and external stakeholders, including brokers, underwriters, and reinsurers.
What you need to have:
Excellent verbal and written communication skills.
A strong customer service approach;
Relevant tertiary qualifications, such as Law, or Business/Commerce.
What makes you stand out:
Strong administration and organizational skills, with proficiency in Microsoft Office Suite.
Ability to work under pressure, manage time effectively, and meet deadlines.
Motivated self-starter who can work autonomously and as part of a team.
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Please apply using the link below, applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.
Website: https://www.oliverwyman.com/
Headquarter Location: New York, United States
Employee Count: 1001-5000
Year Founded: 1984
IPO Status: Private
Industries: Consulting ⋅ Finance ⋅ Financial Services ⋅ Risk Management