Who we are:

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Get to know the business:

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

About the role:

We are seeking an experienced Cloud Software Performance Engineer who thrives in a dynamic and fast-paced environment. You will be responsible for ensuring performance, scalability, high availability and resilience for our core platforms, for both cloud and on-premise environments.

What you need to know:

Responsibilities:

• Define performance considerations and parameters for large-scale deployments and drive performance improvements.
• Publish recommendations to tune performance covering functional and operational concerns.
• Implement performance measurement scenarios for various deployment models. Lead performance engineering strategy and implement performance tools, automation and reports.
• Identify performance bottlenecks and propose solutions to address these. Partner with product and engineering teams in technical scoping on cost and complexity of analyzing product performance capabilities, identifying key risks, exploration of technology options, and finalizing design and implementation decisions.
• Balance strategic and tactical thinking in maximizing engineering investments in improving performance and scale.
• Gather and analyze metrics to assist in performance tuning and fault findingPerform capacity planning and optimization
• Proactively spot performance bottlenecks and highlight areas for improvement.
• Stay up-to-date with new technologies, industry trends and best practices for performance optimizations and capacity planning.
• Continuously improve tools, processes, and procedures.
• Monitor and review resource utilization trends for cost optimization.
• Bring innovative ideas and solve complex technology problems.
• Track and improve key performance and productivity indicators.
• Exhibit behavioral traits that indicate excellent communication and collaboration skills.

What we’re looking for:

Qualifications

• Bachelor's in computer science or related engineering discipline with 3+ years of experience in software engineering or IT.
• 3+ years of experience with the following: Improving availability, scalability and resiliency of distributed systems and cloud/SaaS platforms.

Veterans are encouraged to apply.

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Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

IT - Information Technology

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

AIG PC Global Services, Inc.