Posted:
7/21/2024, 5:00:00 PM
Location(s):
Hesse, Germany ⋅ Fulda, Hesse, Germany
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
On-site
Alkegen brings together two of the world’s leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we’re delivering products that enable the world to breathe easier, live greener, and go further than ever before.
With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry’s most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways.
Alkegen offers a range of dynamic career opportunities with globe-spanning reach. From production operators to engineers, technicians to specialists, sales to leadership, we’re always looking for top talent ready to bring their best. Come grow with us!
Job Requirements:
The Application Engineer provides engineering, technical service, and customer support for the sale of Industrial Filtration products. This role provides technical expertise to internal and external company resources by providing recommendations regarding company products and their use in a variety of industries and applications.
The Application Engineer is to understand all product features, advantages of each product, how the product is commonly utilized in various applications, and how to troubleshoot common problems seen in the field.
Responsibilities:
R&R for “TENDERING / QUOTING” process (workload estimation 75%):
· Knowledgeable of entire product portfolio and display technical expertise regarding their limitations and applications in coordination with AE Manager.
· Provide technical support, working directly with internal and external customers to understand specific technical requirements, installation issues, and ultimately recommend appropriate product/solution that will meet their needs.
· Coordination with AE Manager of technical data sheets and technical product specifications.
· Evaluation of the technical requirements of the RFQs and coordinate with AE Manager material definition (material code) and all technical precondition in case on performance warranty requirement. After the technical definition, to coordinate with CS and Sales teams the add value proposition product/service.
· For bag manufacturing RFQs, technical support on the COST & DESIGN of the filter bags. That responsibility includes the definition of confection details and coordination with sub suppliers (internal or external).
· Coordinate/provide product samples according to customer needs.
· Support CSD to create add value solution for sales quotes, and additional extended support for large projects quotes, helping CS to fulfil all technical requirements of the product.
R&R for ORDER EXECUTION process (workload estimation 25%):
· Collaborate with manufacturing teams to facilitate the fabrication of non-standard products and coordinate project production schedule in timely manner.
· For bag manufacturing ORDERS:
· technical support to PRODUCREMENT on the preparation of documentation on the process of outsource bags (specs + drawings + scheduling ).
· technical support to QA/QC on the preparation of documentation for the right QA/QC requirements.
· That responsibility includes the definition of confection details and coordination with sub suppliers (internal or external).
· Collaborate in a team approach with employees across multiple functions and departments including Customer Service, Manufacturing, QA/QC and Sales.
Qualifications/ Experience:
· B.S. degree or greater from an accredited college or university in Engineering or a related field, preferably in materials science or chemistry.
· Self-motivated, competence in personal time and strong project management skills are expected.
· Proven technical skills with sales-oriented view.
· Highly organized and detail oriented.
· Excellent verbal and written communication, interpersonal, customer service and sales skills.
· Proficiency in Microsoft Office Suite
· ERP experience (NAVISION / SAP / etc)
If you are interested in being part of a world class organization here at Alkegen then we would love to hear from you.
At Alkegen, we strive every day to help people – ALL PEOPLE – breathe easier, live greener and go further than ever before. We believe that diversity and inclusion is central to this mission and to our impact. Our diverse and inclusive culture drives our growth & innovation and we nurture it by
actively embracing our differences and using our varied perspectives to solve the complex challenges facing our changing and diverse world.
Employment selection and related decisions are made without regard to sex, race, ethnicity, nation of origin, religion, color, gender identity and expression, age, disability, education, opinions, culture, languages spoken, veteran’s status, or any other protected class.
Website: https://lydall.com/
Headquarter Location: Manchester, Connecticut, United States
Employee Count: 1001-5000
Year Founded: 1913
IPO Status: Public
Industries: Automotive ⋅ Manufacturing